Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Castillo

Bronx,NY

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Passionate Intern with recently obtained psychology degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.

Overview

6
6
years of professional experience

Work History

Counselor

SCO Family Services
The Bronx, NY
09.2023 - Current
  • Established collaborative relationships with parents and guardians in order to provide effective care for their children.
  • Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
  • Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
  • Researched best practices in the field of counseling in order to stay current on evidence based treatments.
  • Implemented therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, mindfulness training., into practice.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
  • Provided individual and group counseling sessions for clients.

Intern

Bronx Community High school
The Bronx, NY
06.2023 - 09.2023
  • Supported various program activities, assisting with administrative tasks.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Collaborated with stakeholders in creating marketing and branding materials.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Implemented strategies to take advantage of new opportunities.

Team Member

Morrisville Auxiliary Corp
Morrisville, NY
10.2020 - 05.2023
  • Recording orders and partnering with team members to effectively serve food and beverages.
  • Communicated effectively with kitchen staff regarding customer concerns.
  • Cleaned efficiently in the dining area between guests.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.

Resident Assistant

Morrisville State College
Morrisville, NY
08.2019 - 05.2023
  • Served as positive role model for diverse group of individuals.
  • Responded and assisted with diverse needs of residents on wing.
  • Maintained student safety by enforcing compliance with campus rules.
  • Motivated students to become involved on campus.
  • Assisted with support services and coordinated activities and resident programming.
  • Assisted with resolving student conflicts and disputes.

Sports Foundation Inc
Bronx, NY
06.2018 - 08.2019
  • Planning and implementing core programs and experiences for children.
  • Responsible for the general safety and development, growth, and skills of the participants.

Residence Inn by Marriott
Bronx, NY
01.2019 - 02.2019
  • Responsible for the cleanliness of all rooms.
  • Customer service/ Customer complaints.
  • Coordinating Departmental Task.

Danice Apparel
Bronx, NY
10.2018 - 01.2019
  • Maintain positive business relationships to ensure future sales.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Coordinate sales efforts with team members and other departments.

Education

Bachelors - Applied Psychology

Morrisville State College
Morrisville, NY
05.2023

High School Diploma -

High School Of Hospitality Management
New York, NY
06.2019

Skills

  • Organizational skills
  • Project planning
  • Team building
  • Office and Administrative Support
  • Interpersonal and Social Skills
  • Outstanding Communication Skills
  • Complex Problem-Solving
  • Multitasking and Organization
  • Social Media
  • Teamwork and Collaboration
  • Spanish Fluency

Timeline

Counselor

SCO Family Services
09.2023 - Current

Intern

Bronx Community High school
06.2023 - 09.2023

Team Member

Morrisville Auxiliary Corp
10.2020 - 05.2023

Resident Assistant

Morrisville State College
08.2019 - 05.2023

Residence Inn by Marriott
01.2019 - 02.2019

Danice Apparel
10.2018 - 01.2019

Sports Foundation Inc
06.2018 - 08.2019

Bachelors - Applied Psychology

Morrisville State College

High School Diploma -

High School Of Hospitality Management
Samuel Castillo