Samuel Castilow
Littleton,CO
Summary
Skilled RAWS Technician from the Air Force, adept in system troubleshooting and maintenance, with a strong foundation in mechanical knowledge and safety practices. Excelled in customer service at Lowes, demonstrating exceptional communication skills. Proven ability to enhance team efficiency and safety compliance through comprehensive training and preventive maintenance.
Overview
7
7
years of professional experience
Work History
RAWS Technician
Air Force
04.2020 - 04.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Tested components and systems to evaluate performance and identify concerns.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
Customer Service
Lowes
01.2018 - 01.2020
- Confirmed excellent customer service by quickly resolving customer concerns.
- Trained new staff in product knowledge and customer service protocols.
- Displayed very good communication and customer service skills.
Foothills Batting Cage Attendant
Foothills Park And Recreation District
06.2017 - 01.2018
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Documented items purchased, returned or exchanged to enable tracking history and maintain accurate records.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Education
No Degree - Elementary School Teaching
Arapahoe Community College
Littleton, CO01.2026
High School Diploma -
STEM School Highlands Ranch
8773 S Ridgeline Blvd, Highlands Ranch, CO 8012906.2017
Skills
- Attention to Detail
- Multitasking and Organization
- Maintenance and repairs
- Mechanical Knowledge
- System Troubleshooting
- Following safety practices
- Customer Service
- Preventive Maintenance
- Documentation And Reporting
- Electrical Troubleshooting/repair
Timeline
RAWS Technician
Air Force
04.2020 - 04.2024
Customer Service
Lowes
01.2018 - 01.2020
Foothills Batting Cage Attendant
Foothills Park And Recreation District
06.2017 - 01.2018
No Degree - Elementary School Teaching
Arapahoe Community College
High School Diploma -
STEM School Highlands Ranch
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