Samuel Castro
Miami,FL
Summary
Goal-driven and skilled individual offering 9 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Overview
15
15
years of professional experience
Work History
Ramp Agent
Ultra Aviation, Miami International Airport
2017.07 - Current
- Coordinated aircraft ground handling activities, ensuring timely departures and arrivals.
- Operated ground support equipment for baggage loading, unloading, and transportation..
- Trained new staff on best practices for ramp operations and safety protocols.
- Guided aircraft into and out of parking positions using hand signals.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Sales Associate
Doral Cars Outlet
2016.03 - 2018.05
- Managed inventory levels to ensure optimal product availability and presentation.
- Conducted thorough vehicle inspections to ensure quality standards and customer satisfaction.
- Collaborated with finance team to facilitate seamless vehicle financing options for clients.
- Utilized digital marketing strategies to promote available inventory online, reaching a wider audience of potential buyers.
Retail Parts Professional
Advanced Auto Parts
2011.06 - 2015.03
- Managed inventory control processes to ensure optimal stock levels and reduce discrepancies.
- Provided expert advice on automotive parts, enhancing customer satisfaction and loyalty.
- Trained and mentored new team members on product knowledge and sales techniques.
- Collaborated with team members to maintain a clean, organized, and efficient retail environment.
- Oversaw daily operations to ensure efficient workflow and adherence to safety standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
Diploma - Automotive Service Technician
ATI Career Training
Miami, FL2012-08
High School Diploma -
Miami Coral Park Senior High School
Miami, FL2010-06
Skills
- AOA Movement Area certified
- Aircraft towing
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Pushback and towing
Timeline
Ramp Agent
Ultra Aviation, Miami International Airport
2017.07 - Current
Sales Associate
Doral Cars Outlet
2016.03 - 2018.05
Retail Parts Professional
Advanced Auto Parts
2011.06 - 2015.03
Diploma - Automotive Service Technician
ATI Career Training
High School Diploma -
Miami Coral Park Senior High School