Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samuel Castro

Miami,FL

Summary

Highly experienced worker known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Overview

4
4
years of professional experience

Work History

Energy Expert

Anatomy Fitness
03.2023 - 07.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Customer Sales and Service Expert

24 Hour Fitness
11.2022 - 04.2023
  • Handled calls promptly and with courteous professionalism.
  • Completed call documentation while speaking with customers.
  • Processed orders, service requests and applied information to customers.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Supervisor experience
  • Top 10 seller in the district

Luxury Sales Specialist

Regent Seven Seas Cruises
08.2022 - 11.2022
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Accepted and processed customer payments and balanced receipts and cash.
  • Created and implemented sales strategies to successfully meet company targets.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Listened to customer needs and proposed matching solutions from company Products or services.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Sales Associate

Under Armour, Under Armour, Inc
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Sales Associate

Hollister Co
11.2019 - 10.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High school diploma - undefined

W. Reagan/Doral Senior High School
2021

Skills

  • Customer Service
  • Sales Generation
  • Product Recommendations
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Retail Loss Prevention
  • Customer Needs Assessment
  • Sales Expertise
  • Upselling Techniques
  • Membership Sales
  • Stocking and Receiving
  • Answering Customer Questions

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Energy Expert

Anatomy Fitness
03.2023 - 07.2023

Customer Sales and Service Expert

24 Hour Fitness
11.2022 - 04.2023

Luxury Sales Specialist

Regent Seven Seas Cruises
08.2022 - 11.2022

Sales Associate

Under Armour, Under Armour, Inc
05.2022 - 08.2022

Sales Associate

Hollister Co
11.2019 - 10.2021

High school diploma - undefined

W. Reagan/Doral Senior High School
Samuel Castro