Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
18
18
years of professional experience
Work History
Owner
Oklahoma Heritage Roofing And Construction
05.2013 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Consulted with customers to assess needs and propose optimal solutions.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained and developed team members to build human capital.
Operator Foreman
Superior Energy Services Company
10.2005 - 12.2011
Planned and assigned work according to project needs and individual team member strengths.
Lead crew of Number Type of professionals on daily basis.
Read and interpreted blueprints and schematics to determine necessary project steps.
Utilized Technology resource to complete jobs.
Enhanced productivity by streamlining workflow processes and implementing efficient equipment management.
Reduced downtime by conducting regular machine maintenance and addressing potential issues proactively.
Improved safety standards by enforcing strict adherence to company policies and industry regulations.
Maximized team performance through effective communication, collaboration, and time management strategies.