Samuel Cotner
Colo
Summary
I am an attentive, methodical thinker, who will work hard and efficiently to get the job done in a timely manner. I enjoy helping people, and performing service related duties to my community. I also enjoy performing leadership related responsibilities, and helping grow a crew or workforce into an efficient team. I also enjoy working one-on-one with someone to help them thrive in the type of work they are doing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Addictions Technician
Bridges Of Iowa
09.2024 - Current
- Provided timely crisis intervention services when needed, effectively de-escalating tense situations and connecting patients with appropriate resources for additional support.
- Contributed to improved patient outcomes by leading group therapy sessions on topics such as coping strategies, stress management, and life skills development.
- Enhanced overall program effectiveness by assisting in the development of new treatment methodologies based on current industry research findings.
- Monitored patient progress closely, adjusting treatment approaches as necessary to ensure optimal results for each individual''s recovery journey.
Grocery Associate
Fareway
09.2021 - Current
- Managed cash register operations using the POS system and processed sales and returns.
- Rotated stock to maintain freshness.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Distributed daily tasks to appropriate employees and checked to ensure their duties were completed within expected time frames.
- Ensured friendly customer service to store patrons and assisted with locating desired items.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained sales floor by restocking shelves.
Correctional Officer
Santa Rosa Correctional Institution
01.2021 - 08.2021
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Employed de-escalation techniques (verbal commands and physical and mechanical restraints) to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Received property from incoming inmates, provided receipts, and inspected items for contraband.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Retail Sales Associate
JCPenney
08.2020 - 12.2020
- Operated cash register by adhering to the POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Reported suspicious behavior, incidents, and theft to support loss prevention.
- Enforced dressing room rules to prevent vandalism and theft.
- Engaged customers with a friendly smile and knowledgeable support to promote sales and build loyalty.
- Counted cash at end of shift and prepared bank deposits.
- Trained new team members in cash register operations, stock procedures, and customer services.
- Recovered clothing items from fitting rooms and returned to specified department areas.
Retail Sales Associate
Winn-Dixie
01.2019 - 08.2020
- Followed company safety regulations to maintain safe work environment.
- Operated cash register by adhering to the POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Reported suspicious behavior, incidents, and theft to support loss prevention.
- Maintained clean, orderly, and well-stocked register area.
- Kept store presentable with regular cleaning and organization.
- Built relationships with repeat customers to encourage loyalty.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
Education
High School Diploma -
Monarch Christian Acadamy
06.2019
Skills
- Leadership Responsibilities
- Customer Service
- Strong Communication
- Problem Solving
- Employee Management
- Verbal communication
- Professional boundaries
- Relapse prevention
- Behavioral management
- Motivational interviewing
Certification
- Basic Life Support
Education and Training
other
Timeline
Addictions Technician
Bridges Of Iowa
09.2024 - Current
Grocery Associate
Fareway
09.2021 - Current
Correctional Officer
Santa Rosa Correctional Institution
01.2021 - 08.2021
Retail Sales Associate
JCPenney
08.2020 - 12.2020
Retail Sales Associate
Winn-Dixie
01.2019 - 08.2020
High School Diploma -
Monarch Christian Acadamy
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