Samuel C. Porter
Huntersville,NC
Summary
Performance-oriented sales leader with proven expertise in revenue management, client acquisition and account servicing. Strong track record of diligent research of competitors and market conditions to remain lean and agile in face of changing expectations and conditions. Proven leader with strong analytical abilities that drive growth and development.
Overview
12
12
years of professional experience
Work History
Head of Growth
BetterWorld
Remote
06.2024 - Current
- Appointed to spearhead BetterWorld's growth team for early-stage development
- Created and implemented innovative processes for development
- Executed directives from executive leadership and board members
- Developed and implemented strategies to increase customer acquisition, retention, and engagement.
- Analyzed market trends and identified potential opportunities for growth.
- Monitored performance of campaigns, evaluated ROI, and determined areas for improvement.
- Conducted A and B testing experiments to optimize conversion funnels and website design elements.
Sales Operations Manager
Dispatch
Remote
07.2022 - 06.2024
- Charged with establishing a new division at Dispatch
- Created and recorded procedures for sales teams
- Established consistent reporting systems for sales support
- Implemented new compensation plans and quota establishment
- Directed sales team through organizational realignment.
- Developed forecasting models utilized across multiple departments.
- Implemented process improvements to streamline operations and reduce costs.
- Collaborated with other departments to ensure seamless coordination of activities across the organization.
- Directed sales team to achieve 100% revenue growth over two years
Sr. Manager, Business Development
Dispatch
Remote
01.2022 - 07.2022
- Promoted to mentor fellow managers.
- Established and developed relationships with multiple vendors critical to the sales organization.
- Maintained leadership of a team known for leading the organization in performance to quota.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
Manager, Business Development
Dispatch
Bloomington, MN
01.2019 - 01.2022
- Recognized for consistent achievement of key performance metrics and promoted to manager.
- Led team to surpass several key performance metrics, including over 100% attainment in unadjusted revenue in 2020, amid peak COVID impact.
- Achieved team goals surpassing 100% throughout tenure in multiple key performance areas
- Mentored employees resulting in advancements and promotions
- Participated in recruitment and hiring of all BDRs from 2019 to 2024.
- Led essential CRM and sales training sessions for all new hires.
- Played a key role in shaping essential elements of a market entry plan.
- Implemented tracking systems to monitor progress against goals and objectives set forth in business plans.
Business Development Representative
Dispatch
Bloomington, MN
12.2017 - 12.2018
- Pioneered integration with remote markets
- Achieved 100-200% of quota consistently
- Cultivated and nurtured relationships with potential clients to grasp their business requirements
- Researched target accounts to build a pipeline of qualified leads.
- Conducted outreach activities, such as cold calling, emailing and attending networking events.
HR Recruiting Coordinator
Centrav
Burnsville, MN
09.2016 - 09.2017
- Adapted to new responsibilities as required by the company
- Directed shift from paper records to digital system
- Enhanced efficiency by designing superior ATS and Onboarding processes.
- Enhanced team capacity through strategic hiring practices.
- Reviewed incoming resumes, conducted phone interviews and scheduled in-person interviews with qualified applicants.
- Developed and maintained a database of potential candidates for open positions.
- Attended job fairs, college recruitment events, and other career networking opportunities.
Business Development
Centrav
Burnsville, MN
09.2015 - 09.2017
- Achieved rapid increase in sales by employing varied contact methods
- Represented company at national trade shows
- Managed integration of new CRM system seamlessly
- Conducted market research to identify trends and opportunities.
- Drafted emails and newsletters targeted at existing customers and prospects.
Satellite Coordinator
UPS
Minneapolis, MN
01.2014 - 09.2015
- Directed coordination and implementation of new satellite sites in underserved areas.
- Coordinated improvements in remote facilities to meet operating requirements of UPS.
- Secured strategic locations for satellite operations.
- Implemented process improvement strategies for optimal route efficiency amidst district changes.
- Drafted reports summarizing progress on various projects for upper-level management review.
Project Analyst
UPS
01.2013 - 01.2014
- Facilitated ORION routing system implementation in various centers by evaluating driver performance data
- Coordinated with center team for efficient route setup
- Oversaw deployment of top performing ORION center in nation.
Education
Masters of Business Administration -
Appalachian State University
Boone, NC08.2022
Bachelor of Arts - International Relations
Bethel University
Arden Hills, MN06.2012
Skills
- Sales Funnel Optimization
- Customer acquisition strategies
- Market Expansion Strategies
- Competitor Analysis
- Sales training and leadership
- Sales strategy development
- Pipeline Development
- Sales operations
- Revenue Forecasting
- KPI analysis
Extracurricular Activities
Bethel University Football (2008-2011) Bethel University Track and Field (2009-2012)
References
References available upon request.
Timeline
Head of Growth
BetterWorld
06.2024 - Current
Sales Operations Manager
Dispatch
07.2022 - 06.2024
Sr. Manager, Business Development
Dispatch
01.2022 - 07.2022
Manager, Business Development
Dispatch
01.2019 - 01.2022
Business Development Representative
Dispatch
12.2017 - 12.2018
HR Recruiting Coordinator
Centrav
09.2016 - 09.2017
Business Development
Centrav
09.2015 - 09.2017
Satellite Coordinator
UPS
01.2014 - 09.2015
Project Analyst
UPS
01.2013 - 01.2014
Masters of Business Administration -
Appalachian State University
Bachelor of Arts - International Relations
Bethel University
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