SAMUEL CRABTREE
Lancaster,PA
Summary
Developed leadership and organizational skills in fast-paced retail environment. Managed inventory control and customer interactions, ensuring efficient store operations and positive atmosphere. Seeking to transition into new field, leveraging strong team management and operational expertise.
Overview
3
3
years of professional experience
Work History
Keyholder Supervisor
Restore Dispensaries
East Petersburg, PA
06.2025 - Current
- Ensured compliance with regulations and policies through effective daily operations supervision.
- Enhanced customer service by training and mentoring new staff on product knowledge.
- Maintained accurate stock records by managing inventory levels and conducting regular audits.
- Improved financial accuracy and security through effective cash handling procedures implementation.
- Developed strategies with management to boost store performance and customer satisfaction.
- Executed store opening and closing procedures efficiently to ensure operational readiness.
Drawer Agent
Restore Dispensaries
East Petersburg, PA
09.2024 - 06.2025
- Achieved high customer satisfaction by effectively addressing inquiries and resolving issues promptly.
- Demonstrated exceptional problem-solving skills to enhance customer experience in challenging situations.
- Maintained comprehensive knowledge of product offerings to provide accurate information to customers.
- Ensured compliance with industry regulations through continuous education and training on relevant policies.
- Regularly updated product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with team members to streamline communication and improve customer service processes.
- Handled customer feedback and suggestions to refine service delivery and enhance satisfaction levels.
Front Store Shift Supervisor
CVS Pharmacy
Lancaster, PA
01.2023 - 02.2024
- Enhanced pharmacy safety and cleanliness, improving customer shopping experiences.
- Streamlined product organization by unloading and restocking deliveries efficiently.
- Supported pharmacy operations by assisting with daily tasks and customer inquiries.
- Balanced cash registers accurately at shift end, ensuring financial accountability.
- Updated product labeling to reflect current sales promotions effectively.
Education
Temple University
Philadelphia, PALampeter-Strasburg High School
Lancaster, PASkills
- Works very well in a team or group setting and can also excel at individual tasks/projects given
- Able to multitask and prioritize responsibilities to get all work done efficiently
- Adapts easily to fast-paced environments and professionally handles stressful situations by finding solutions for them
- Will not hesitate to speak up about ideas that may potentially improve operations
- Takes the initiative to be a leader and assist other employees
Timeline
Keyholder Supervisor
Restore Dispensaries
06.2025 - Current
Drawer Agent
Restore Dispensaries
09.2024 - 06.2025
Front Store Shift Supervisor
CVS Pharmacy
01.2023 - 02.2024
Temple University
Lampeter-Strasburg High School