Samuel Cruz

As my current position, I currently work in the fast food service, catering food to customers. I also charge customers and take orders from guests.

• Issued receipts, refunds, credits or change due to customers.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Resolved customer complaints professionally in accordance with company policy.
• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Directed trash removal and sanitation procedures to keep register area organized.

I monitored the entrance and exit of the location to guarantee the safety of guests. I learned even more about guest services and the janitorial department. When the theater was packed, I learned to multitask while being in a rush.

• Responded promptly to all customer inquiries in an efficient and courteous manner.
• Worked closely with box office staff to facilitate smooth transitions between shows.
• Monitored exits and entrances ensuring no unauthorized personnel accessed restricted areas.
• Conducted regular patrols throughout the performance to ensure safety and security of patrons.
• Inspected auditorium between shows for any potential hazards or damage.
• Provided assistance with wheelchair access, seating requests and other patron needs.

As my first job, I learned to work in both the food service and customer service. My skills developed and sprouted in this position. I worked alongside coworkers to help improve teamwork and workflow. I operated the cash register for cash and credit card transactions with excellent accuracy.

• Performed other duties as assigned by management.
• Resolved customer complaints professionally in accordance with company policy.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Greeted customers and answered any questions they had about the store's products and services.
• Issued receipts, refunds, credits or change due to customers.