Samuel Cruz
Jacksonville,FL
Summary
Skilled service technician perusing a career in the commercial HVAC industry. 3+ years of experience installing, repairing, and maintaining HVAC systems. Proficient in troubleshooting breakdowns and repairing malfunctioning HVAC units and components. In-depth knowledge of hand tools and electrical testing equipment. Strong technical, customer service, and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HVAC Technician
Environmental Air Conditioning
Jacksonville, FL
09.2021 - Current
- Installed, repaired, and maintained residential and light commercial HVAC equipment, including furnaces, air conditioners, heat pumps, RTUs, mini splits, and duct systems.
- Diagnosed and identified faulty components in malfunctioning HVAC systems.
- Troubleshot complex control circuits involving relays, transformers and switches.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Fabricated and installed metal ductwork on high-end custom homes.
- Resolved customer complaints regarding installation or service issues in a timely manner.
Sales Representative
MR. Auto Glass Jacksonville
Jacksonville, FL
04.2016 - 03.2021
- Identified clients' needs, built relationships, and overcame objections to drive sales.
- Provided timely and efficient resolutions to problems, securing clients and ensuring satisfaction.
- Conducted daily follow-up calls to answer clients' questions and manage installation.
- Explained features and advantages of auto glass products or services to promote sales.
- Built strong rapport with clients by understanding needs and clearly explaining products.
Education
Associate of Occupational Studies - HVAC
Jones Technical Institute
8813 Western Way Jacksonville FL03-2023
Skills
- Troubleshooting expertise
- Excellent problem solver
- Dedicated Team Player
- Diagnostic Techniques
- Package and split systems
- Interpersonal Communication skills
- Operation and maintenance expert
- Ventilation and air conditioning
Certification
- Universal EPA Certification
Timeline
HVAC Technician
Environmental Air Conditioning
09.2021 - Current
Sales Representative
MR. Auto Glass Jacksonville
04.2016 - 03.2021
Associate of Occupational Studies - HVAC
Jones Technical Institute