Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Cutler Jr

Dudley,NC

Summary

Experienced professional with excellent interpersonal skills and a quick learning ability. Thrives in dynamic work environments, prioritizing operational efficiency and customer satisfaction. Demonstrated expertise in managing schedules and resources. Eager to utilize and further develop organizational and leadership skills in the desired position, bringing a dedicated approach to achieving success.

Overview

19
19
years of professional experience

Work History

Assistant Manager

PIZZA HUT
08.2018 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Shift Supervisor

BIG JIM'S PIZZA
05.2016 - 07.2018
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
  • Count money and make bank deposits
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary

Delivery Driver

DOMINO'S
01.2017 - 06.2017

Shift Manager

PIZZA HUT
08.2010 - 07.2016
  • Train workers in food preparation, and in service, sanitation, and safety procedures
  • Compile and balance cash receipts at the end of the day or shift
  • Perform various financial activities such as cash handling, deposit preparation, and payroll
  • Supervise and participate in kitchen and dining area cleaning activities
  • Resolve customer complaints regarding food service
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements
  • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
  • Present bills and accept payments

Cashier

MAYFLOWER SEAFOOD
06.2006 - 12.2010
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Greet customers entering establishments
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Education

High School Diploma -

EASTERN WAYNE HIGH SCHOOL
Goldsboro, North Carolina
06.2006

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff supervision
  • Task delegation

Timeline

Assistant Manager

PIZZA HUT
08.2018 - Current

Delivery Driver

DOMINO'S
01.2017 - 06.2017

Shift Supervisor

BIG JIM'S PIZZA
05.2016 - 07.2018

Shift Manager

PIZZA HUT
08.2010 - 07.2016

Cashier

MAYFLOWER SEAFOOD
06.2006 - 12.2010

High School Diploma -

EASTERN WAYNE HIGH SCHOOL

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Samuel Cutler Jr