Samuel Davis
Huntsville,AL
Summary
Proven to excel in customer service, my years at Publix Grocery Store showcased my ability to enhance customer satisfaction through expert communication and teamwork . Demonstrating adaptability and a collaborative spirit, I spearheaded initiatives that significantly improved service quality and resolution efficiency, embodying professionalism and a results-driven approach.
Overview
3
3
years of professional experience
Work History
Publix Customer Service
Publix Grocery Store
06.2021 - Current
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
- Collaborated with team members to improve overall response times and service quality.
- Negotiated successful resolutions between customers and the company during disputes or disagreements.
- Enhanced customer experiences by providing timely and accurate information on products and services.
Education
High School Diploma -
Randolph School
Huntsville, AL05.2024
Skills
Complaint Handling
Empathy Display
Patience Maintenance
Customer Service
Communication Skills
Teamwork and Collaboration
Professionalism
Adaptability and Flexibility
Timeline
Publix Customer Service
Publix Grocery Store
06.2021 - Current
High School Diploma -
Randolph School
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