Samuel Del Palacio

• Ensured compliance with federal, state, and local regulations concerning detainee rights and facility operations.
• Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
• Maintained accurate records of detainee behavior, incidents, and disciplinary actions taken.
• Participated in emergency response drills and real situations, acting swiftly to ensure safety.
• Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
• Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
• Escorted inmates from one area of the detention center to another safely and securely.
• Enforced disciplinary action when appropriate according to established guidelines.
• Coordinated with medical staff to ensure detainees received necessary healthcare services.
• Patrolled areas within the detention center on foot or by vehicle to monitor security levels.
• Transported inmates to court, doctor appointments and work sites.
• Counseled inmates and responded to legitimate questions, concerns and requests.
• Worked effectively in team environments to make the workplace more productive.

• Responsible for maintaining the security and safety of the hospital, its staff, patients and visitors.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Monitored premises and recorded activity in daily officer reports.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Observed patrons and customers to quickly address security situations.
• Be a visible deterrent to prevent illegal activities.
• Supervised property entrances and exits and monitored employee safety.
• Demonstrated strong attention to detail and accuracy when providing information to Security Management.
• Detected and reported unauthorized personnel and activities.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
• Surveyed property to prevent and identify vandalism or disarmed alarm systems.
• Completed incident reports to record security or loss prevention incidents.
• Trained new security officers on safety protocols and company standards.
• Wrote detailed reports regarding daily security activities and notable incidents.
• Responded to incidents of workplace violence and unruly behavior on company property.

• Completed routine inspections and daily preventive maintenance services.
• Notified supervisors of defects, vehicle damage or traffic violations.
• Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
• Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
• Maintained safe driving habits to protect property and general public on roadways.
• Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
• Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
• Conducted daily DOT pre-trip inspections according to set checklist.
• Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
• Submitted reports on condition of truck at end of each trip.

Physical Security Site Supervisor - Responsible for the professional operation, administration, profitability, and quality assurance of uniformed personnel for the GM Financial site and the management of 3100+ hours per week at the site location.

Specific Duties:

• Oversee day to day staffing, scheduling, and on-site training for security personnel assigned to the site. To provide leadership, guidance and improve morale.
• Interviewing of qualified candidates.
• Supporting and developing team members in the performance of their duties. Coaching and mentoring employees to improve morale and enhance an employee's skills. Managing positive and negative personnel actions by monitoring and enhancing performance. Provide constructive feedback in identifying strengths and weaknesses.
• Training and coordinating new hire training. Implemented onboard and training agendas for all new hires to develop the relevant skills and techniques in their current roles. Providing expectations and awareness of security procedures. Training review and verification of successful completion of On-the-Job training.
• Maintain overtime to a preset requirement designated by G4S.
• Provide guidance for handling and response to emergencies with established procedures.
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance.
• Perform other operations related functions (e.g., payroll, review and maintain incident reports, issue uniforms, coordinate fleet vehicle maintenance, preparation of security surveys and post orders).
• Respond to client requests (email tasks, reviews, etc.) Monitor scheduled client events. Leading personnel in Emergency Management Preparation and Conflict Resolution. Set project goals and oversee projects to completion and meet schedule due outs. Schedule and Track Assignments.
• Review Site Operational updates and pass down information from shift supervisors, detailing events.
• Schedule updates and review for adequate staffing and ensure operational readiness.
• Review radio and equipment audits for accountability and serviceability.
• Assist and provide coverages for GMF Events. Organizing/Identifying security needs and provide suggestions for improvement to the client.
• Follow-up and Review Monthly officer training. Provide topics of discussion provided by client and G4S.
• Developing new training formats for team improvement and re-familiarization of security requirements. Assess current training agendas for improvement.
• Vehicle maintenance tracking for operational readiness.
• Proficiency in client programs and use: ICPAM/Lenel; SASD/Avigilon Monitoring; Outlook Email; Inside GMF homepage; Online Schedule; Archer Incident Management (AIM); Incident reporting - AIMS (GM Incident Reporting); Open Post Report G4S Smartsheet; Attendance Tracking; Labor and Scheduling Payroll.

Specific duties include but are not limited to:

• Oversee the staffing, scheduling, and on-site training for security officers assigned to the shift
• Make recommendations for positive and negative personnel actions for assigned officers
• Assist in the training of Security Officers and review of client and security polices
• Assist in scheduling changes to ensure hours are being documented appropriately
• Ensure all posts and shifts are covered
• Prepare files and submits various reports
• Inspect posts as scheduled and meet with officers to outline tasks and responsibilities
• Meet with Site Supervisor as scheduled to ensure security requirements are being met and to provide quality customer service
• Supporting and developing team members in the performance of their duties
• Respond to client requests
• Proficient in designated computer programs as required by the client

• Responsible to protect employees, guests, and company assets, providing a safe working environment and identifying hazards.
• Responsible for completing necessary reports, forms and narratives of incidents occurring in the park.
• Assigned as Dispatch Officer, responsible for the assignment of security officers to posts/district within the water park, to include providing reliefs for scheduled breaks during shift.
• Knowledgeable and proficient in computer skills which include Microsoft Office. Maintain accountability of equipment and radios, to include the issuance to employees.
• Maintain radio communication with all security officers, assigned law enforcement officers, and all departments within the water park. Direct all emergency traffic and radio communications within the water park, to include notification of emergency services when requested.
• Responsible for visually scanning all employee identification cards upon arrival, to include searching of all bags entering/exiting through the Security Office. Maintain a record log of all "Lost and Found" property throughout the shift. Also responsible for the issuance of employee keys, parking stickers, and identification cards as required.

To provide a safe and secure environment for employees at the Arlington GM Plant.

Provide customer service and safety. Operate a motor coach to comply with all applicable Federal and State Regulations.

• Monitored private residence to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
• Identified and approved persons seeking to enter the property.
• Continuously monitored security cameras and fire, building and alarm systems.

• Responsibilities included: Administrative Lieutenant, Shift Supervisor, Special Housing Unit Lieutenant, Administrative Lieutenant, Special Investigative Supervisor, Medical Lieutenant, and Bus Operations Lieutenant. Also assigned in the capacity of the Captain as the Department Head for the Correctional Services Department. Responsible for institutional security, inmate conduct and discipline, inmate work, control of hazardous tools and equipment, safety, and key control.
• Provide leadership and direction for correctional staff and inmates. Also responsible for the enhancement of staff's potential for advancement. Accomplished through selective assignments, evaluating performance, and completing annual performance ratings
• Review and implementation of policies and procedures for the institution. Maintaining an open line of communication with all department heads and staff to recommend policy changes or program improvements. Areas discussed may include security concerns, inconsistent procedures used in the correctional setting, and the utilization of external resources for training improvements.
• Review, develop and enforce strict security and control of inmates in living quarters, work areas and leisure time activities.
• Provide technical and administrative supervision to correctional employees.
• Develop and maintain institution emergency plans and procedures which included riots, escapes, bomb threats, hostage situations, adverse weather, fire plans, internal searches, institution evacuations, and food strikes.
• Provide training to employees pertaining to their responsibilities and conduct. Identify staff training needs within the Correctional Services Department and recommend appropriate training needs.
• Conducted internal audits of the Correctional Services Department to ensure program success.
• Coordinate and correspond with local law enforcement agencies, the Assistant U.S. Attorney's Office, Office of Inspector General, Office of Internal Affairs, and federal law enforcement agencies for investigative packets for pending cases.
• Special Investigative Supervisor, responsible for the monitoring of the overall operation of the institution's urinalysis program, staff and inmate investigations, and the telephone monitoring program.
• Investigate incident reports involving inmate violations of bureau regulations ensuring the disciplinary process.
• Counsel inmates to resolve disputes or complaints