Samuel Dilallo
Rivers Casino
Schenectady,NY
4
years of professional experience
I'm an ambitious and driven person with a strong desire for continuous growth and improvement. I'm known for a proactive mindset and the willingness to embrace new challenges. I thrive in environments that encourage learning and the chance for development. Highly motivated to acquire new skills, expand my knowledge/wisdom, and turn every opportunity given into success and excellence.
Work History
Cook, Waiter
2 Years 4 Months- I was a cook in the kitchen for less than a year and was also a server in the front of house for a little over a year
- Prepared and cooked menu items to ensure consistent quality and presentation.
- Collaborated with team members to optimize kitchen workflow and efficiency.
- Maintained cleanliness and organization of kitchen areas, adhering to safety standards.
- Trained new staff on cooking techniques, equipment use, and safety procedures.
Fountain Attendant, Front Desk Agent
1 Year 10 Months- Served beverages at fountain station for 7 months, & currently a Front Desk Agent at The Landing Hotel (5 months and counting.)
- Provided exceptional customer service to enhance guest experience.
- Trained new staff on operational procedures and customer service expectations.
- Collaborated with team members to ensure smooth operations during peak hours.
- Collaborated with team members to improve overall service quality and guest experience.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Utilized strong interpersonal skills to establish rapport with guests.
Education
GED
Degree - Finance & Economics
Pursuing a degree
Skills
Customer service
Hospitality background
Team collaboration
High-volume production
Multitasking and organization
Time management
Attention to detail
Creative problem solving
Hospitality experience
Goal-oriented
Professional demeanor
Tech savvy
Communication skills
Timeline
Fountain Attendant, Front Desk Agent
Rivers Casino
09.2024 - 07.2026Read More
Cook, Waiter
Shaker & Vine
04.2022 - 08.2024Read More
Hudson Valley Community College
Degree from Finance & Economics
Read More
Scotia Glenville
GED
Read More