Samuel Drollinger
Allendale Charter Township,MI
Summary
Proven track record in enhancing customer satisfaction and workplace efficiency, notably at Market Express. Skilled in inventory rotation and fostering positive team environments, my approach significantly reduces waste and promotes safety. Achievements include streamlining operations and improving service quality, underpinned by strong customer service and cleanliness standards.
Overview
2025
2025
years of professional experience
Work History
Deli Worker
Market Express
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
- Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Maximized shelf life of perishable items through proper storage methods following company guidelines.
- Streamlined daily tasks by implementing effective time management techniques during busy shifts.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Quality Assurance Analyst
Liberty Plastics
09.2022 - Current
- Utilized strong organizational skills to prioritize tasks effectively, leading to improved workflow within the team.
- Increased output quality by conducting thorough inspections and providing constructive feedback to staff members.
- Participated in continuous improvement initiatives, identifying areas for potential growth and increased productivity.
- Assisted management in meeting production goals by consistently tracking progress and adjusting strategies as needed.
- Consistently met deadlines while maintaining high-quality work standards despite challenging conditions or time constraints.
- Developed effective relationships with colleagues, fostering an environment of teamwork and mutual respect.
- Trained new hires on operating procedures, ensuring smooth integration into the workforce.
- Demonstrated adaptability by quickly learning new techniques and applying them effectively on the job floor.
- Contributed to maintaining a clean workspace, promoting safety standards and boosting team morale.
- Managed multiple responsibilities simultaneously without compromising accuracy or attention to detail.
- Enhanced production efficiency by implementing effective floor management strategies.
- Facilitated open dialogue between team members to encourage collaboration and improve overall performance levels.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
Dietary Aid
Laurels of Hudsonville
12.2021 - 10.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
- Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
Education
Allendale High School
Allendale, MI2020
Skills
- Inventory Rotation
- Customer Service
- Cleaning and sanitizing
- Knife Handling
- Workplace Safety
- Cleanliness and sanitation
- Food safety knowledge
- Proper food handling
Timeline
Quality Assurance Analyst
Liberty Plastics
09.2022 - Current
Dietary Aid
Laurels of Hudsonville
12.2021 - 10.2022
Deli Worker
Market Express
Allendale High School
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