Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Monitored stock to maintain sufficient quantity of featured product.
Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Monitored team progress and enforced deadlines.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Generated more than 30 leads per week and pursued appointment opportunities to convert prospects into new customers.
Established new accounts and serviced existing accounts maintaining professional relationships.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Analyzed competitors' successes and failures, evaluating impact on market.
Trained and mentored new associates on department policies and procedures.
Supervised 15 employees in retail department and delegated each one with tasks and responsibilities.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Delegated tasks appropriate to individual employees to provide development opportunities.
Assist customers in creating quotes for building materials needed for all repairs, and fresh build projects.
Create quotes, generate material lists, and set expectations of all needs on the project.
Maintain professional work environment, assist customers promptly and respond to inquires through phone/email/texts from customers.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Set displays for the company, stock merchandise, and follow plan-o-grams. Face Product, down stock and pull inventory. Assisted customers in purchases of product related to our company, as well as offer options for what to be used in conjunction or next.
I ran a team of cleaners in the bangor area, and even assisted teams in other parts of maine. I delivered supplies to my cleaners, ran inspections of their duties, made sure all cleaners where preforming duties to expectations and where on time for their shifts. I covered shifts and even had my own buildings that i cleaned.
Was Trained to assist UK customers with their orders by providing unique resolutions to order issues. Also by assisting customers with purchasing and locating items they look to purchase. Collected customer feedback and made process changes to exceed customer satisfaction goals. Provided accurate and appropriate information in response to customer inquiries. Developed effective relationships with all call center departments through clear communication.
take customers orders, help with orders, and help customers with browsing online. Made reasonable procedure exceptions to accommodate unusual customer requests. Maintained up-to-date records at all times.
I came to t-mobile from nexxlinx in order to further my carrier in the customer service industry.