Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samuel E Guillen

Port St Lucie

Summary

Patient Transport Supervisor with strong leadership experience in optimizing staff schedules and transport efficiency across fast paced multi-hospital systems. Skilled in Healthcare logistics, Staff Scheduling, and Dispatch systems. Partnered with various teams and staff across departments to improve patient flow and meet operational targets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Transport Supervisor

Cleveland Clinic
06.2024 - 09.2025
  • Oversee and Coordinate transport logistics for a multi-hospital health system.


  • Enforce HIPAA, OSHA, State, and hospital compliance to maintain safety and regulatory adherence.


  • Collaborate with various clinical teams throughout day to prioritize urgent STAT transports.


  • Assigned, monitored, and adjusted staff schedules to meet fluctuating patient demand.


  • Train, Mentor, and evaluate staff on policies, procedures, and performance expectations.


  • Manage staffing gaps, call offs, and reassignments.


  • Track turnaround times, and coverage, reporting daily performance metrics to leadership.

Patient Transporter

Cleveland Clinic
01.2024 - 06.2024
  • Transported patients safely between departments, ensuring comfort and dignity throughout the process.
  • Monitored and reported changes in patient conditions during transport to healthcare team members.
  • Assisted nursing staff with patient mobility, contributing to timely and efficient care delivery.
  • Adhered to safety protocols and infection control procedures while handling patient transport equipment.

Customer Service Associate

Chevron
08.2023 - 11.2023
  • Managed inventory and restocking items as needed to maintain product availability.
  • Handled customer concerns effectively, resolving issues.
  • Monitored fuel pumps and safety equipment, ensuring regulatory compliance.
  • Maintained cleanliness and organization of store areas.

Education

High School Diploma -

St. Lucie West Centennial High
Port Saint Lucie, FL
05-2023

Skills

  • Patient Transport & Healthcare Logistics
  • Leadership & Dispatch coordination
  • Staff Scheduling & Workforce Management
  • Collaboration with Clinical Teams
  • Regulatory Compliance (HIPAA, OSHA, Safety Standards)
  • Infection control & Safety Protocols
  • Excel, Word, Powerpoint, Epic

Certification

  • Basic Life Support Certification (BLS) - American Heart Association | 2024 - 2026
  • Medication Technician Certification | 2025 - 2027
  • Digital Information Technology Certification - (Word, Excel, Powerpoint) | 2023

Timeline

Patient Transport Supervisor

Cleveland Clinic
06.2024 - 09.2025

Patient Transporter

Cleveland Clinic
01.2024 - 06.2024

Customer Service Associate

Chevron
08.2023 - 11.2023

High School Diploma -

St. Lucie West Centennial High

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