Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
Work History
Sales person
Ford
McKinney
06.2024 - Current
Assisted customers through the entire vehicle purchasing process, from initial inquiry to final sale, ensuring a seamless and positive customer experience
Maintained up-to-date knowledge of vehicle inventory, features, pricing, and financing options to provide accurate and persuasive information
Met and exceeded monthly sales targets consistently through effective prospecting, follow-ups, and closing strategies.
Facility Maintenance Director
Creative Solutions in Healthcare
Plano
06.2022 - 05.2024
Oversaw the scheduling and completion of routine maintenance tasks, ensuring all facilities and equipment were operating efficiently
Implemented cost-saving measures by negotiating vendor contracts and sourcing alternative suppliers for maintenance supplies
Developed and implemented a preventive maintenance program, resulting in a decrease in equipment downtime and increased overall productivity
Managed a team of maintenance technicians, providing training and guidance to ensure high-quality workmanship and adherence to safety regulations
Server/Waiter
Texas Roadhouse
Prosper
12.2021 - 06.2022
Greeted and Seated guests in a timely and friendly manner, consistently providing exceptional customer service
Managed multiple tables simultaneously, taking and delivering accurate orders while maintaining a positive attitude under pressure
Collaborated with kitchen staff to ensure prompt and accurate delivery of food and beverages to guest
Upsold menu items and specials to increase overall sales and enhance the dining experience for customers
Insurance Agent
State Farm
Rowlett
01.2021 - 12.2021
Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options.
Developed strong customer service skills while working as an Insurance Agent, including problem resolution and conflict management.
Analyzed clients' current insurance policies and suggested additions or other changes.
Proficiently managed a high-volume caseload that included both new business sales and renewals.