Samuel Estrella
Rialto,CA
Summary
Proven, forward-thinking team leader adept at efficiently operating departments to achieve goals. Skilled in aligning employees with roles that optimize performance, leading to successful outcomes. Proactive and hardworking, consistently focused on driving continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Lead
XPO/GXO
9 2020 - Current
- Motivated and trained employees to maximize team productivity.
- Oversaw problem resolution to address barriers to operational efficiency.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals.
- Proactive in multiple operations to fulfill clients demands.
- Proficient in operations software for-instance WMS & Adhoc reports.
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Managed flow of costumers backlog to ascertain all aged order were shipped promptly.
- Appropriately trained management on SWI's and daily goals of operation.
- Overseeing 20 associates non-peak and 40+ peak.
- Assisted in driving newly implemented departments.
- Ability to drive my team to fulfill concrete company expectations.
- Performed quality control and monitored production efforts
- Oversaw problem resolution to address barriers to operational efficiency
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients
Equipment Operator
QVC Warehouse
12.2019 - 09.2020
- Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Picked and packed order items.
- Assisted in maintaining aged order up to date based on backlog.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill level
Operations Lead
Hayneedle, Inc
09.2013 - 12.2019
- Conducted operational functions such as inbound, order planning, inventory research and maintenance, shipment and manifest creations through Manhattan WMS System
- Provided K.P.I end-of-day report to management team/direct supervisor in overall performance and production numbers
- Distribution of work to equipment operators through reporting tools and monitoring workload of associates.
- Daily follow-up with carriers on load pick-ups and drop-offs
- Conducted one-on-one training of new employees across job responsibilities in accordance to standard operating procedure guidelines and ensured individual effectiveness
- Follow SOPs throughout warehouse daily activities
- Assist departments to alleviate extra work-load maintaining 99.9% picking accuracy
- Maximized productivity with efficient scheduling and allocation of equipment resources.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
Skills
Motivational attitude
Order Fulfillment
Operational Efficiency
Staff Supervision
Management
Task Delegation
Team Training
Analytical Skills
Teamwork and Collaboration
Multitasking Abilities
Team Collaboration
Problem-Solving
Decision-Making
Organizational Skills
Timeline
Equipment Operator
QVC Warehouse
12.2019 - 09.2020
Operations Lead
Hayneedle, Inc
09.2013 - 12.2019
High School Diploma -
Wilmer Amina Carter High School
05.2001 -
Operations Lead
XPO/GXO
9 2020 - Current
Education
High School Diploma -
Wilmer Amina Carter High School
Rialto, CA 05.2001 -