Samuel Excellent
Miami,FL
Summary
Skilled Mental Health Technician and Company Driver with a proven track record in patient safety management and crisis intervention, honed at Mount Sinai Medical Center. Expert in de-escalation techniques and maintaining impeccable driving records, demonstrating critical thinking and active listening. Achieved significant improvements in patient well-being and transport efficiency, embodying reliability and compassionate care.
Overview
13
13
years of professional experience
Work History
Company Driver
Fextrucking
Tucker, GA
03.2022 - 05.2024
- Performed daily vehicle inspections before and after trips.
- Maintained impeccable driving record and history of zero incidents.
- Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
- Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
- Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
- Transported items to and from company site with focus on safety and efficiency.
- Conformed to all DOT rules and regulations.
- Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
Mental Health Technician
Mount Sinai Medical Center FPA Patient Financial
Miami Beach, FL
04.2011 - 08.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Company Driver
Werner Enterprise Inc
Lithia Springs, GA
08.2021 - 03.2022
- Performed daily vehicle inspections before and after trips.
- Maintained impeccable driving record and history of zero incidents.
- Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
- Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
- Conformed to all DOT rules and regulations.
- Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
- Adhered to all federal, state, and local regulations governing commercial transportation, ensuring compliance and avoiding costly penalties.
- Ensured the safety of transported goods by conducting regular vehicle inspections and adhering to maintenance schedules.
Education
Certificate - Commercial Driver License
Miami Lakes Educational Center And Technical College
Hialeah, FL05.2021
Certificate - Emergency Medical Service
Miami Dade College
Miami, FL07.2001
Diploma - Business Administration
Sarah J Hale Hs
Brooklyn, NY07.1995
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Suicide Prevention
- Behavior Management
- Crisis Intervention
- Patient Safety Management
- Medication Administration
- Mental Health First Aid
- Psychosocial Rehabilitation
- HIPAA Requirements
- Behavioral Health
- Behavior Observation
- Active Listening
- Critical Thinking
- Activities of Daily Living ADL Assistance
- Heartsaver CPR AED (CPR AED)
- Mental Health Assessment
Languages
Creole
Native or Bilingual
French
Limited Working
Timeline
Company Driver
Fextrucking
03.2022 - 05.2024
Company Driver
Werner Enterprise Inc
08.2021 - 03.2022
Mental Health Technician
Mount Sinai Medical Center FPA Patient Financial
04.2011 - 08.2021
Certificate - Commercial Driver License
Miami Lakes Educational Center And Technical College
Certificate - Emergency Medical Service
Miami Dade College
Diploma - Business Administration
Sarah J Hale Hs