Samuel Fears
Buffalo
Summary
Proactive, customer-orientated professional with over 6 years of experience in reputable Organizations. Experienced specialist with a passion for delivering outstanding service. Self-motivated, team player with strong organizational and interpersonal skills.
Experienced with machinery setup and maintenance, contributing to operational efficiency. Utilizes strong problem-solving skills to address and resolve issues promptly. Track record of working well within teams and adapting to changing operational needs.
Operations professional with comprehensive background in supporting and maintaining operational workflows. Known for reliability, adaptability, and collaborative spirit. Skilled in machinery setup, routine maintenance, and effective problem-solving, ensuring consistent results.
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
Overview
24
24
years of professional experience
Work History
Assistant Machine Operator
WestRock
09.2024 - Current
- Developed strong problem-solving abilities by resolving technical issues that arose during machine operation swiftly and effectively.
- Covered operators during breaks to reduce operational delays and maintain production schedule.
- Ensured safe work environment by strictly adhering to safety protocols and identifying potential hazards.
- Participated in cross-training opportunities to develop a comprehensive understanding of the entire production process for better collaboration with team members.
- Demonstrated adaptability by quickly learning new machinery or techniques as required by changing production demands.
- Maintained open communication channels within the team, fostering a collaborative work environment conducive to achieving goals efficiently.
- Collaborated with team members to streamline workflows, resulting in increased productivity and reduced waste.
- Enhanced production efficiency by monitoring equipment performance and conducting regular maintenance tasks.
- Optimized manufacturing processes through proper equipment setup and calibration for each specific task.
- Assisted in achieving production targets with efficient operation of machinery and optimization of processes.
- Recorded products and quantities produced, gauge readings and operating times to support reporting, data controls and operational decision support.
- Contributed to the reduction of downtime, performing preventive maintenance and troubleshooting equipment issues.
- Improved product quality by conducting thorough inspections and implementing corrective actions as needed.
- Set-up operational activities by obtaining materials for impending job, checking against production order for accuracy and assembling required elements.
- Operated various machines safely, ensuring timely completion of assigned tasks while minimizing errors or defects.
- Ensured compliance with company policies and regulatory requirements through diligent adherence to established procedures.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Inspected products and machines to maintain quality and efficiency.
Company Manager
Topman Communication Company Ltd.
09.2011 - 06.2023
- Handled customer complaints with empathy and composure.
- Proactively participated in meetings and helped create new practices.
- Provides technical advice and supports to the management.
- Consistently met my short and long-term targets.
Digital Marketing Supervisor
SIERRA LEONE TELECOMMUNICATION COMPANY LIMITED
04.2006 - 10.2010
- Consistently met my short and long-term targets.
- Handled customer complaints with empathy and composure.
- Digital Marketing Supervisor supervises the day-to-day operations to implement the digital marketing strategy and to increase product demand, enhance sales, identify additional sales channels, attract traffic to the company website, and promote an online presence.
- Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
- Brainstorms new and creative growth strategies through digital marketing.
- Collaborates with internal teams to create landing pages and optimize user experience.
- Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
- Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
Field Supervisor
Community Programmes for Women
08.2001 - 11.2005
- Consistently met my short and long-term targets.
- Handled customer complaints with empathy and composure.
- Proactively participated in meetings and helped create new practices.
- Motivate and supervise field activities.
- Report field activities on daily bases.
- Plans, assigns and reviews the activities of a group of social workers performing social service functions within assigned specialty.
- Recommends changes in practices and procedures to increase operating efficiency and expedite work flow confers with superiors on policies, rules, and regulations related to social work.
- Responsible for the day-to-day on site guidance for project, case, or task.
- Keeps field instructor informed of staff progress on projects, cases undertaken with task supervisor.
- Collaborates with field instructor and provides input regarding staff progress and performance issues.
- Attends site visits as schedule permits.
Education
Masters of Theology - Biblical Hermeneutics, Biblical Theology, Systematic Theology, Old and New Testament Electives, Spiritual Formation, Organizational Leadership, Global Impact
APOSTOLIC UNIVERSITY
06.2022
Bachelors of Science - Agric Engineering
Njala University
02.2023
Skills
- Problem-Solving
- Customer service
- Teamwork
- Pastoral and Mentorship
- Information and Technology
- Preaching
Websites
Languages
English
Timeline
Assistant Machine Operator
WestRock
09.2024 - Current
Company Manager
Topman Communication Company Ltd.
09.2011 - 06.2023
Digital Marketing Supervisor
SIERRA LEONE TELECOMMUNICATION COMPANY LIMITED
04.2006 - 10.2010
Field Supervisor
Community Programmes for Women
08.2001 - 11.2005
Bachelors of Science - Agric Engineering
Njala University
Masters of Theology - Biblical Hermeneutics, Biblical Theology, Systematic Theology, Old and New Testament Electives, Spiritual Formation, Organizational Leadership, Global Impact
APOSTOLIC UNIVERSITY
Personal Information
- Date of Birth: 1979-10-09
- Nationality: Sierra Leonean
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