Samuel Gallluzzi
Palm Coast,FL
Summary
CompTIA A+ Certified IT Professional and Business Owner with 7 years of hands-on experience. I specialize in building and maintaining technical environments from the ground up, having personally designed and installed the entire IT infrastructure for a local firm—from structural Cat6 cabling and server racks to workstations. My expertise ranges from high-level network troubleshooting to precision hardware work like micro-soldering and PCB repair. Currently managing both IT operations and customer service workflows, I focus on keeping systems reliable and business running without downtime. I am looking to bring this 7-year track record of technical grit and leadership to a dedicated IT team.
Overview
8
8
years of professional experience
Work History
Lead Technical Engineer & Owner
FixLab Technologies
Palm Coast, Florida
01.2026 - Current
- Founder and Lead Engineer of a licensed and insured LLC, leveraging 7+ years of technical experience and CompTIA A+ certification to provide professional IT solutions.
- Perform advanced component-level repairs and micro-soldering, specializing in PCB diagnostics, circuit board restoration, and physical hardware fixes for PCs, gaming consoles, and all electronic devices.
- Execute comprehensive system diagnostics, identifying and resolving complex hardware failures and performance bottlenecks to maximize system reliability.
- Design and install professional security systems, deploying IP cameras and configuring network-attached storage (NAS) to ensure data redundancy and security.
- Provide dedicated technical support for customers, addressing home network troubleshooting and executing custom high-end computer builds and hardware upgrades to meet specific client needs.
IT Operations Manager/ Customer Service Manager
Real Time Relocation
South Daytona, Florida
02.2018 - Current
- Design and deploy the company’s full-scale IT infrastructure, including structural Cat6 cabling, server rack configuration, and workstation setup from the ground up.
- Manage continuous operation of business technology, overseeing hardware lifecycles, software patch management, and critical security updates for 14+ workstations.
- Act as the primary point of contact for all technical troubleshooting, executing hardware-level repairs and resolving network failures to maintain zero downtime for relocation operations.
- Oversee the Customer Service department, integrating technical solutions to streamline client communication and improve the efficiency of the moving coordination pipeline.
- Direct IT asset procurement and vendor relations, ensuring hardware and software investments scale effectively with company growth.
Education
A+ Certification - Information Technology
CompTIA
Online / Remote02-2026
High School Diploma -
Atlantic High School
South Daytona, FL05-2009
Skills
- IT Infrastructure Deployment
- Network Administration & Troubleshooting
- Server Configuration & Management (basic)
- System Maintenance & Patch Management
- Advanced Troubleshooting & Critical Thinking
- Micro-soldering & PCB Repair
- Hardware Diagnostics & Component-Level Repair
- Cat6 Structural Cabling & Termination
- Security & IP Camera System Installation
- Technical Support & Conflict Resolution
- IT Asset Procurement & Vendor Management
- Cross-Functional Team Collaboration
- Stakeholder Management
- Technical Documentation & Reporting
- Conflict Resolution & Escalation Handling
- Customer Relationship Management (CRM)
Timeline
Lead Technical Engineer & Owner
FixLab Technologies
01.2026 - Current
IT Operations Manager/ Customer Service Manager
Real Time Relocation
02.2018 - Current
A+ Certification - Information Technology
CompTIA
High School Diploma -
Atlantic High School