Building Manager with expertise in facility management, safety compliance, and mechanical troubleshooting. Committed to improving operations-front and back of house as well as delivering exceptional guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Building Manager
Silva Lanes
ALBUQUERQUE
02.2019 - Current
Experienced Building Manager with hands-on responsibility for daily operations of a high-traffic bowling facility.
Oversee lane maintenance and equipment repairs
Customer service with exceptional safety compliance.
Resolved technical issues quickly and efficiently to minimize downtime.
Maintains a clean, well-functioning environment for guests.
Known for improving operational efficiency while maintaining facility standards and delivering an excellent customer experience.
Cash handling skills, as well as doing end of night drawers.
De-escalation of irate customers.
Fast learner and able to adapt to any situation.
Courtesy Clerk
Albertsons Market
Albuquerque
01.2018 - 01.2020
Courtesy Clerk with experience supporting daily store operations at Albertsons.
Provided friendly assistance to shoppers without hesitation.
Bagged groceries efficiently and quick.
Maintained a clean and organized store, ensuring an easy and quick experience for customers.
Consistently insured carts were collected safely and promptly.
Helped customers locate products while delivering excellent service during peak hours.
Supported team members to keep the store running smoothly.
Internship
YDI
Albuquerque
01.2017 - 01.2018
Managed the company’s social media presence.
Created, filmed, and edited engaging photos and video contend for multiple platforms.
Planned and executed digital advertising campaigns.
Promoted promotional efforts for fundraising events.
Collaborated with team members to develop marketing ideas while ensuring all content aligned with organizational goals.
Assisted with any needs within office that included maintenance, errands, tasks that were unseen to most.