Samuel Garcia
Artesia,CA
Summary
Offering friendly and organized approach, ready to learn and grow in golf shop environment. Brings strong ability to quickly grasp product knowledge and manage transactions efficiently. Ready to use and develop customer service and organizational skills in Pro Shop role.
Overview
10
10
years of professional experience
Work History
Class A CDL Driver
Teamsters Local 399
03.2022 - 12.2024
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
Dining Room Associate
In N Out Burger
05.2019 - 03.2022
- Assisted customers in menu selection, offering suggestions for optimal satisfaction based on preferences and dietary restrictions.
- Managed reservations efficiently, accommodating special requests whenever possible for enhanced guest satisfaction.
- Enhanced customer dining experience by providing attentive and efficient service during meal times.
Golf Shop Attendant / Bag Attendant
Friendly Hills Country Club
08.2017 - 12.2020
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Provided expert knowledge on golf equipment, clothing, accessories, helping customers make informed purchasing decisions based on their specific needs or skill level.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
Range / Pro Shop Attendant
Ironwood Nine Golf Course
03.2015 - 08.2018
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Utilized knowledge of golf rules and regulations to educate customers about various game aspects effectively.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
Education
Associate of Arts - Marketing
Purdue Global University
Online04.2021
Skills
- Strong work ethic
- Pretrip inspections
- Safe driving practices
- Trailer coupling and uncoupling
- Maintaining store appearance
- Golf lesson coordination
- Proactive mindset
- Golf cart management
- Team player mentality
- Patience and empathy
- Cash handling proficiency
- POS system operation
Timeline
Class A CDL Driver
Teamsters Local 399
03.2022 - 12.2024
Dining Room Associate
In N Out Burger
05.2019 - 03.2022
Golf Shop Attendant / Bag Attendant
Friendly Hills Country Club
08.2017 - 12.2020
Range / Pro Shop Attendant
Ironwood Nine Golf Course
03.2015 - 08.2018
Associate of Arts - Marketing
Purdue Global University
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