Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Garcia

Chaparral ,NM

Summary

Dynamic and dedicated professional with a positive attitude and effective communication skills, experienced as a Teacher's Assistant at Rose Of Sharon Christian Academy. Proven ability to enhance student engagement and foster a collaborative learning environment. Skilled in classroom management and committed to promoting educational excellence and student success.

Overview

7
7
years of professional experience

Work History

Teacher's Assistant

Rose Of Sharon Christian Academy
09.2021 - Current
  • Supported classroom activities by assisting lead teacher in lesson preparation and material organization.
  • Enhanced student engagement through individualized attention and encouragement during lessons.
  • Collaborated with educators to implement effective teaching strategies tailored to diverse learning styles.
  • Assisted in maintaining a positive classroom environment, fostering respect and cooperation among students.
  • Monitored student progress, providing feedback and support to reinforce learning objectives.
  • Participated in professional development workshops to improve instructional skills and classroom management techniques.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Customer Service Representative

GC Services
01.2020 - 07.2020
  • Resolved customer inquiries effectively, enhancing overall satisfaction and loyalty.
  • Assisted customers with account management, ensuring accurate information and timely updates.
  • Processed transactions efficiently, maintaining compliance with company policies and procedures.
  • Collaborated with team members to identify process improvements that streamlined operations.
  • Adapted quickly to changing priorities, demonstrating flexibility in high-pressure situations.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Direct Support Staff Member

Caring Matters
05.2018 - 12.2019
  • Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
  • Implemented personalized care plans, ensuring adherence to individual needs and preferences.
  • Monitored client progress, documenting changes and reporting to supervisors for timely interventions.
  • Facilitated recreational activities, encouraging social interaction and skill development among clients.
  • Trained new staff on best practices in direct support services and safety protocols.
  • Utilized communication tools effectively to maintain clear updates regarding client well-being with families and caregivers.
  • Resolved conflicts among clients by employing conflict resolution techniques, fostering a harmonious living environment.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Improved client well-being by providing emotional support and fostering strong relationships.
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Promoted safety and health by administering medications accurately and adhering to hygiene protocols.

Education

High School Diploma -

Rose of Sharon
El Paso, TX
05.2018

No Degree -

El Paso Community College
El Paso, TX

Skills

  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Computer skills
  • Relationship building
  • Classroom management
  • Cleaning and sanitizing
  • Complex Problem-solving
  • Grading assignments
  • Supervising student activities
  • Behavior management
  • CPR and first aid
  • Multicultural awareness

Timeline

Teacher's Assistant

Rose Of Sharon Christian Academy
09.2021 - Current

Customer Service Representative

GC Services
01.2020 - 07.2020

Direct Support Staff Member

Caring Matters
05.2018 - 12.2019

High School Diploma -

Rose of Sharon

No Degree -

El Paso Community College

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Samuel Garcia