Summary
Overview
Work History
Education
Skills
Skills
Certification
Timeline
Generic

Samuel Getahun

Everett,WA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Quality Assurance Automation Specialist Intern

Leads.Ai
03.2025 - Current
  • Set up customer access controls to ensure reliable service and protect digital property — echoing Apple’s values of privacy and control.
  • Built a chat-bot tool for clients can add to their websites with just one line of code
  • Implemented secure token-based access control (JWT/API Keys) to prevent unauthorized use and allow remote access revocation.
  • Created documentation and internal tools to support testing, client onboarding, and team collaboration.
  • Designed and executed test cases across functional areas of company products, targeting and optimizing features directly related to highest priority project objectives.

Certification: IT Support or Network Administratio

Course Careers - IT Training Program
12.2024 - Current
  • Completed 100+ hours of intensive, hands-on training in IT support, network administration, and system troubleshooting.
  • Mastered 15+ core IT skills, including hardware configuration, software installation, networking fundamentals, and system administration.
  • Diagnosed and resolved 25+ simulated IT issues, demonstrating expertise in troubleshooting hardware, software, and network-related problems.
  • Worked with industry-standard tools, including Windows Server, Active Directory, VMware, and ServiceNow ticketing systems.
  • Led 5+ real-world IT projects, applying technical knowledge to scenarios involving system setup, user support, and network configuration.

Unarmed Security Officer

Allied Universal
02.2023 - Current
  • Conduct site patrols to identify potential security breaches, ensuring overall safety and risk mitigation.
  • Monitor security systems, including CCTV and access control, to detect suspicious activity and report incidents in real-time.
  • Collaborate with management to implement security enhancements, focusing on proactive threat detection and incident prevention.
  • Respond to emergency situations, providing critical problem-solving under pressure and ensuring compliance with security protocols.

Education

Bachelor of Science - Management Information Systems

University of Washington - Bothell
Bothell, WA
06-2027

Associate of Arts - Business

Bellevue College
Bellevue, WA
06-2025

High School Diploma -

Cascade High School
Everett, WA
06-2022

Skills

  • Load testing
  • Security testing
  • Test case development
  • Version control systems
  • Software installation
  • Device configuration
  • Client relationship building
  • Workflow optimization

Skills

Certification

Google Cybersecurity Certificate (In Progress)
Coursera

CompTIA Security+ (Exam Pending)
Expected: [March, 2025]

Timeline

Quality Assurance Automation Specialist Intern

Leads.Ai
03.2025 - Current

Certification: IT Support or Network Administratio

Course Careers - IT Training Program
12.2024 - Current

Unarmed Security Officer

Allied Universal
02.2023 - Current

Bachelor of Science - Management Information Systems

University of Washington - Bothell

Associate of Arts - Business

Bellevue College

High School Diploma -

Cascade High School

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Samuel Getahun