Samuel Gonzalez
Marietta,GA
Summary
Experienced in project management, problem-solving, and collaboration. Versatile skill set drives success. Known for fresh perspective and unwavering commitment to quality. Recognized for adaptability and proactive approach in delivering effective solutions, ensuring optimal outcomes for projects and teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Peachtree Pest Control
11.2022 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs..
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Exceeded monthly sales targets and quotas consistently.
Office Manager/Project Estimator
Green Landscaping
08.2020 - 10.2022
- I was hired on as Office Manager where I:
- Communicated with both staff and clients directly. With staff, I received job updates along with meeting with each staff member to personally discuss any issues they were having at the time and solved the issues in the most effective way possible. With clients, I communicated job start days along with answering any questions the client may have had.
- Helped create systems for keeping track of crews and job progress. Overhauled the lawn maintenance scheduling along with creating a warehouse inventory check in/check out system.
- Organized quarterly management retreats where goals were planned out for the year and tasks were assigned to each member of management to help achieve those goals.
- After a year I transitioned into an Estimating/Sales position where I:
- Met with potential clients daily and discussed any landscaping issues they might have been having. Whether that was drainage, erosion, sink holes, etc.. and provided them with cost effective solutions.
- Met with potential clients who wanted to improve the aesthetic of their home through landscaping.
- Learned design software to help clients better visualize the proposed enhancements or solutions.
- Continued to meet or exceed profit margin goals of 20%
Supervisor/Project Manager
Southern Charm Landscaping Company
01.2012 - 02.2020
- Responsible for working with a team in order to achieve the vision any clients had. Responsible for weekly payroll reports. Responsible for tracking employee hours and maintain written records of daily employee hours. Responsible for traveling to collect payments from clients. Catered to clients who spoke primarily Spanish. Turned in monthly payment records to management. Responsible for completing certain tasks without a team and on my own time. Worked with various types of people and always found a way to get along well with my peers.
- Created a website for the company along with establishing an automated payroll system and implemented use of estimating software
Host, Server, Busser, Bartender
Olive Garden
01.2012 - 01.2015
- Maintained communication between staff and management teams. Maintained guest satisfaction and met all their needs while dining with the Olive Garden. Make sure I met sales goals as a server. Communicate with the culinary teams in order to make sure guests are served in a timely manner. Responsible for cash circulating the dining room throughout the business day. Responsible for cash counting procedures at the end of day. Responsible for correcting behavior in other team members while always following Darden standards. Responsible for properly logging any cash procedures. Communicate fluently with guest who speak primarily Spanish.
Independent Translator
06.2008 - 01.2012
- Translated for numerous individuals when in need of assistance. Helped with visits to Doctor's offices, helped with translations during workers compensation meetings, helped with translations for individuals new to their workplace. Tutored middle school aged children with the use of English in the classroom.
Education
High School Diploma -
Bainbridge High School
Bainbridge05-2012
No Degree -
Valdosta State University
Valdosta, GA05.2015
Skills
- Strong verbal communication
- Relationship building
- Problem-solving
- Customer Service-oriented
- Sales closing
- Account management
- Sales presentations
- Landscape Maintenance
- Spanish
- English
- Translation
- Communication skills
Accomplishments
- Supervised team of 12 staff members.
- Awarded Top New Sales Rep
- Recognized by management for creating and implementing systems which helped with routing and inventory.
Certification
- Google IT Support Specialist September 2022 to Present
- ServiceNow Certified System Administrator
Assessments
- Sales: Influence & Negotiation — Proficient November 2019
- Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
- Full results: Proficient
- Real Estate Agent — Highly Proficient September 2019
- Measures a candidate's ability to match listings with specifications and identify errors on marketing materials.
- Full results: Highly Proficient
- Project Management Skills: Time Management — Familiar February 2020
- Prioritizing and allocating time to effectively achieve project deliverables
- Full results: Familiar
- Sales Skills: Influence & Negotiation — Familiar August 2019
- Using influence and negotiation techniques to engage with and persuade customers.
- Attention to Detail — Highly Proficient February 2020
- Identifying differences in materials, following instructions, and detecting details among distracting information.
- Management & leadership skills: Planning & execution — Highly Proficient July 2021
- Planning and managing resources to accomplish organizational goals
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Languages
Spanish
Native or Bilingual
Timeline
Outside Sales Representative
Peachtree Pest Control
11.2022 - Current
Office Manager/Project Estimator
Green Landscaping
08.2020 - 10.2022
Supervisor/Project Manager
Southern Charm Landscaping Company
01.2012 - 02.2020
Host, Server, Busser, Bartender
Olive Garden
01.2012 - 01.2015
Independent Translator
06.2008 - 01.2012
High School Diploma -
Bainbridge High School
No Degree -
Valdosta State University
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