Samuel Goode IV
Newport News,VA
Summary
Maintenance professional with proven track record in managing and optimizing maintenance operations. Known for a strong focus on team collaboration and delivering high-quality results, while adapting to changing needs seamlessly. Expertise in troubleshooting, preventative maintenance, and fostering safety-first environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Hunt Military Communities
10.2023 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Lead Technician
Levco Management
01.2023 - 10.2023
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Tested components and systems to evaluate performance and identify concerns.
Maintenance Supervisor
Abbitt Management (purchased by S.L. NUSBAUM Real)
01.2016 - 01.2023
- Worked with property manager to coordinate renovations, inspections and work orders.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Assistant Maintenance Supervisor
The Franklin Johnston Group
12.2014 - 01.2016
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Conducted thorough assessments of property conditions prior to tenant move-ins or lease renewals to identify necessary repairs or upgrades.
- Maintain logs for R22 refrigerant, appliance repair and parts used to complete work orders/turns.
- Prioritized urgent repair requests effectively while maintaining an organized schedule of routine maintenance tasks.
- Filling in for supervisor when absent to include on call duties and contractor communications.
Maintenance Technician
Lincoln Military Housing
09.2011 - 12.2014
- DOD vendor clearance for Yorktown Naval Weapon Station.
- Prepare homes for new service members for move in.
- Maintain logs for R22 refrigerant, appliance repair and parts used to complete work orders/turns.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Preparation Technician
AIMCO
06.2011 - 09.2011
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Prepare new homes for residents.
- Maintain grounds and complete work orders in a timely manner.
- Maintain logs for R22 refrigerant, appliances and parts used to complete work orders/turns.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
Customer Service Representative
U-Haul
03.2011 - 06.2011
- Provide quotes for rentals, hitches and related items sold in store.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintain inventory of items sold at store and clean returned equipment.
- Inspected rental equipment, hook up trailers, tow dollies, auto transports and wiring.
- Responded to customer requests for products, services, and company information.
Maintenance Supervisor
Great Atlantic Management
11.2005 - 02.2011
- Maintain records for appliances, refrigerant, and parts used on property.
- Scheduled and oversaw maintenance, repair and installation activities.
- Kept track of equipment, inventories, and system upgrades in order to prepare for incoming resident needs and repairs.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Procured pricing information from various vendors to support cost-effective purchasing.
Education
High School Diploma -
Homer L. Ferguson High School
Newport News1998
Skills
- Team supervision
- Vendor relationship management
- Maintenance scheduling
- Reporting and documentation
- Supply and work order management
- Plumbing, Electrical, HVAC, Appliance troubleshooting and repair skills
- Preventative Maintenance
- Drywall and flooring repair
- Garage Door troubleshooting and repair
- Lockout and tagout procedures
- Grounds maintenance
- Service-oriented mindset
- Computerized maintenance management system
- Client satisfaction management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Adaptability and flexibility
Certification
- Fair Housing of Virginia Certification
- EPA Type 2 Certification
- Certified Pool Operator Certification
Timeline
Maintenance Technician
Hunt Military Communities
10.2023 - Current
Lead Technician
Levco Management
01.2023 - 10.2023
Maintenance Supervisor
Abbitt Management (purchased by S.L. NUSBAUM Real)
01.2016 - 01.2023
Assistant Maintenance Supervisor
The Franklin Johnston Group
12.2014 - 01.2016
Maintenance Technician
Lincoln Military Housing
09.2011 - 12.2014
Preparation Technician
AIMCO
06.2011 - 09.2011
Customer Service Representative
U-Haul
03.2011 - 06.2011
Maintenance Supervisor
Great Atlantic Management
11.2005 - 02.2011
High School Diploma -
Homer L. Ferguson High School
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