Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Samuel Gratton

Dubuque

Summary

Dynamic sales support representative known for exemplary client engagement and time management. Proven ability to boost sales through strategic outreach and problem-solving, committed to delivering exceptional customer experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Support Representative

Mi-T-M Corporation
Peosta
07.2024 - Current
  • Prioritized customer satisfaction, addressing and resolving issues promptly
  • Conducted outbound calls for special promotions, enhancing customer engagement and drive sales
  • Manage 50+ inbound calls daily from end-users and dealers, delivering exceptional customer support
  • Bi-weekly meetings held to identify process improvements and sales strategies

Sales Inter

Great River Learning
Dubuque
05.2024 - 05.2024
  • Made 60+ calls daily to potential clients, identifying new business opportunities
  • Researched and gathered information on potential clients prior to outreach
  • Mastered company scripts for effection communication during initial, follow-up, and closing meetings
  • Developed skills in sales techniques and client engagement strategies

Education

BBA - Marketing Emphasis in Sales

University of Northern Iowa
Cedar Falls, IA
05-2024

Skills

  • Client engagement
  • Team collaboration
  • Time management
  • Strong negotiation
  • Goal setting
  • Product knowledge

Affiliations

  • Golf
  • Spending time with family and friends
  • Read articles on current events

Certification

  • Microsoft excel certified

Timeline

Sales Support Representative

Mi-T-M Corporation
07.2024 - Current

Sales Inter

Great River Learning
05.2024 - 05.2024

BBA - Marketing Emphasis in Sales

University of Northern Iowa

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