SAMUEL GREENWELL
Calabash
Summary
Cybersecurity-focused IT professional with hands-on experience in basic troubleshooting, device configuration, and Cisco networking. Strong customer service background with proven ability to communicate clearly, multitask effectively, and resolve technical issues in fast-paced environments. Seeking a Help Desk, IT Support, or Junior Cybersecurity role to apply technical skills and continue professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier / Produce Associate
Safeway
02.2023 - 09.2025
- Accurately handle cash, credit card, and check transactions while maintaining a balanced cash drawer.
- Delivered efficient and friendly customer service during checkout to ensure a positive experience.
- Ensure pricing is correct and resolve any and all discrepancies that were needed.
- Maintained produce freshness and quality by removing damaged items.
Meat Cutter
Hungarian Smokehouse
05.2021 - 08.2021
- Deboned and prepared meat products while following proper food safety standards.
- Cleaned equipment, and sanitized tools, and work areas to keep the work environment safe.
- Supported front-of-house operations by accurately processing payments and assisting customers.
- Assisted with catering orders, including packaging, preparation, and timely fulfillment.
Education
High School -
Northern High School
Owings, Maryland01.2024
Networking & Cybersecurity Program
Career and Technology Academy
Prince Frederick, Maryland01.2024
Associate of Applied Science - Cybersecurity
College of Southern Maryland
La Plata, MD01-2027
Skills
- Cisco IOS basic configuration (routers & switches)
- Network addressing and subnetting fundamentals
- Basic network troubleshooting and diagnostics
- Initial device setup and connectivity testing
Certification
- Cisco Certified Support Technician (CCST) – Cybersecurity
- Cisco Certified Support Technician (CCST) – Networking
- Cisco Digital Badges: Networking Basics, Network Addressing & Basic Troubleshooting, Networking Devices & Initial Configurations
Timeline
Cashier / Produce Associate
Safeway
02.2023 - 09.2025
Meat Cutter
Hungarian Smokehouse
05.2021 - 08.2021
Networking & Cybersecurity Program
Career and Technology Academy
High School -
Northern High School
Associate of Applied Science - Cybersecurity
College of Southern Maryland