Summary
Overview
Work History
Education
Skills
Websites
Technology Summary
Certification
Timeline
Generic

Samuel Hammond

Fort Washington,MD

Summary

Seasoned professional with experience in the field of Information Technology. Skill set includes analyzing, designing, implementing, and managing IT solutions to meet the specific needs of clients and organizations. Prior experiences span various industries, which helps to understand diverse business requirements and tailor technology strategies accordingly. Capable of leading IT projects, driving digital transformation initiatives, and optimizing IT infrastructure to enhance efficiency and productivity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

System Administrator/Help Desk Analyst

Accenture
Ft. Belvoir, VA
05.2022 - Current
  • Configuring user permissions within the SharePoint library in the instances/environments offered through Microsoft Dynamics
  • Create and authorize permission to users, teams, and ETS connections within the projects SaaS (ETMS2)
  • Conversing weekly with system engineers and help desk team to identify bugs and latency within the software to improve user experience
  • Utilizing Service Now ticketing system and generate reports that show metrics for the team
  • Developing, analyzing, and disseminating performance metrics for the client
  • Regularly publish and update articles to the TMT Microsoft team's channel and possess ownership of AESD knowledge articles
  • Managing Army Enterprise Service Desk (AESD) resolver activities for all tenants for NIPR and SIPR.

Diplomatic Security Specialist

U.S. STATE DEPT.
Washington, D.C.
10.2021 - 05.2022
  • Monitored facilities cameras while posted at different Department of State campuses to avoid security breaches
  • Communicated with staff and supervisors to facilitate seamless arrivals for incoming diplomats and politicians
  • Documented incident reports that occur throughout the day to solve and improve security operations.

Contracting Associate

KDM and Associates
Alexandria, VA
05.2020 - 08.2020
  • Liaised with 10+ small business and 501(3)'s to locate small business grants and win contracts from the federal government
  • Researched cloud initiatives for small businesses who were transitioning their data into hybrid, private and public cloud
  • Analyzed geofencing advertising for companies who wanted to implement a new marketing strategy.

Education

B.B.A. in Economics -

Old Dominion University
12.2021

Exchange Program -

University of Essex
07.2019

Solutions Architect -

NPower

Skills

  • Cloud Computing
  • Data Migration
  • Technical Analysis
  • Data Analysis
  • Database Management
  • End-User Training
  • Customer Support
  • Procurement Management
  • Software Troubleshooting
  • Application Support
  • Technical Troubleshooting
  • Configuration Management
  • Incident Management
  • Access Control
  • IP Addressing and Subnetting
  • Network Security
  • Network Configuration
  • Incident Response

Technology Summary

Networking: LAN, OSI Model, TCP/IP, VPN, WAN | Systems: Linux, Mac OS X, Unix, Windows| Databases: SQL, Oracle | Languages: C, Python, SQL, |Software: AWS Web Services, Azure, MATLAB, MS Dynamics, MS SharePoint, VirtualBox, Wireshark

Certification

  • Active Security Clearance
  • AWS Solution Architect
  • AWS Certified Cloud Practitioner

Timeline

System Administrator/Help Desk Analyst

Accenture
05.2022 - Current

Diplomatic Security Specialist

U.S. STATE DEPT.
10.2021 - 05.2022

Contracting Associate

KDM and Associates
05.2020 - 08.2020

B.B.A. in Economics -

Old Dominion University

Exchange Program -

University of Essex

Solutions Architect -

NPower

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