Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Hardin

Springfield,MO

Summary

Accomplished Over the Road Truck Driver and Delivery Assistant with a proven track record at PRIME INC, showcasing expertise in GPS navigation and exceptional adaptability. Renowned for enhancing customer satisfaction and efficiency, adept at handling complex logistics and maintaining professional demeanor under pressure. Achieved a remarkable safety record, underscoring commitment to excellence and timely delivery.

Overview

8
8
years of professional experience

Work History

Delivery Assistant

Arise Logistics
01.2020 - 09.2023
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Reported customer questions, issues and complaints to management.
  • Followed company policies and procedures during shift.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Fostered positive working relationships with regular customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Over the Road Truck Driver

PRIME INC
03.2016 - 01.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Education

No Degree -

University of Southern Mississippi
Hattiesburg, MS

Skills

  • GPS navigation
  • Deadline adherence
  • Route planning
  • Warehouse operations
  • Professional appearance
  • Cash handling experience
  • Reading comprehension
  • Package handling
  • Multitasking
  • Adaptability
  • Serve customers
  • [State] Driver's license
  • Excellent communication
  • Professional demeanor

Timeline

Delivery Assistant

Arise Logistics
01.2020 - 09.2023

Over the Road Truck Driver

PRIME INC
03.2016 - 01.2020

No Degree -

University of Southern Mississippi

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Samuel Hardin