Samuel Harlow

Started working in the shop at age 15 and worked there all through high school until I graduated (4 years). In that time I learned the following.

Customer service

• The customer is always right.

Workplace Etiquette

• Discipline
• Communication (communication is key)
• I realize that my attitude at work effects others so I always try my best to be the most pleasant coworker I can.

At 19 I started running the tune shop by myself part-time. Duringthis time I learned:

1. Workplace Cleanliness (clean space = clear mind)

- This includes keeping good care of all the machines. Fully checking them over every morning and properly cleaning them at the end of every shift.

2. Quality Work

- Learned how to put my all into my work and appreciate the process.

- Learned how to continuously refine my methods and constantly strive for perfection.

3. Critical Thinking

- Dealing with unique problems all the time taught me how to be creative and use my resources to get the job done.

• This was my summer job my junior year. This job taught me the following:
• How to be a perfectionist.
• How to work in a time crunch.
• Developing and improving on methodical procedures.