Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samuel Hernandez

OTHELLO

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Mar-Jon Labor
10.2024 - Current
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Financial Assistant

Quiroga Law Office
09.2020 - 02.2024
  • Reconciled statements and accounts and resolved variances.
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
  • Improved cash flow management by regularly tracking receivables and payables.
  • Worked on our bi-weekly payroll and ensured it was accurate.

Realtor's Assistant

Randall Remodels
06.2020 - 08.2020
  • Drove around looking for some potential houses to purchase for a flip and researched price for an offer
  • Streamlined communication between clients and agents, managing emails and phone calls for quick response times.

Education

Certificate - Accounting Clerk

Spokane Community College
Spokane, WA
12-2026

Othello High School
Othello
06-2015

Skills

  • Customer service
  • Bilingual
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Team collaboration
  • Verbal and written communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Mar-Jon Labor
10.2024 - Current

Financial Assistant

Quiroga Law Office
09.2020 - 02.2024

Realtor's Assistant

Randall Remodels
06.2020 - 08.2020

Certificate - Accounting Clerk

Spokane Community College

Othello High School

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