Samuel Herrera
El Paso,TX
Summary
Dependable professional alert to monitoring vehicles at all times for issues. Hardworking. Knowledgeable individual offering several years employed as working foreman on various successful projects. Resolves project issues quickly, interacts with individuals from all backgrounds and interprets construction blueprints. Excellent track record of overseeing crews on various construction project types and sizes. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
16
16
years of professional experience
Work History
Tanker Truck Driver
Hardy Hole Drilling
Chaparral , NM
09.2023 - 04.2024
- Inspected trucks before and after trips to ensure proper working order of all components.
- Conducted pre-trip inspections, including brakes, lights, steering systems, tires, and oil levels prior to departure from the terminal.
- Followed applicable laws governing transportation of hazardous materials safely and securely.
- Properly secured cargo according to Department of Transportation regulations prior to departure from terminal.
CDL Truck Driver
Outwest Express
EL Paso , TX
09.2021 - 09.2023
- Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
- Adhered to company policies and procedures while operating vehicles safely within local areas.
- Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
- Provided customer service when delivering freight by answering questions related to products being delivered.
- Kept accurate records of deliveries made by noting names and addresses of customers on delivery documents.
- Logged driving hours and fuel usage data on time to keep reports current.
Forman
Sundt Construction
Tempe, AZ
11.2012 - 08.2023
- Identified areas of improvement for increased efficiency and productivity.
- Resolved conflicts between workers in a timely manner.
- Assessed work area conditions for potential hazards or risks.
- Created detailed reports on job progress and submitted them to management on time.
- Managed inventory levels of supplies necessary for job completion.
- Coordinated with other departments to ensure project deadlines were met.
- Maintained daily logs of labor and equipment used on-site.
- Ensured all workers adhered to company policies and procedures.
- Prepared budgets for projects based on labor costs, materials needed.
- Checked project details to verify job site materials and equipment.
- Complied with federal and company regulations to maintain high level of job site safety.
- Created work crew schedules and delegated assignments.
- Carry out regular safety checks on machinery prior to operation.
- Ensure that safety guidelines are followed at all times while operating machinery.
Customer Service Representative
West Telemarketing
El Paso, TX
08.2010 - 10.2012
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Underwriter
Fredloyainsurance
El Paso, TX
07.2008 - 05.2010
- Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.
- Maintained accurate records of all transactions handled by the department.
- Analyzed financial information including income, assets, liabilities and credit history of applicants.
- Provided guidance on underwriting procedures to junior staff members.
- Underwrote renewals by reviewing premium history, claims history and company financial condition to determine action.
Education
Associate of Arts - Criminal Justice
American InterContinental University
Schaumburg, IL07-2012
Skills
- Flexible schedule availability
- Efficient Unloading Practices
- Fuel Delivery Expertise
- Physical Stamina and Endurance
- Vehicle Inspection Procedures
- Defensive Driving Techniques
- Welding and Cutting Abilities
- Blueprint Reading Proficiency
- Crane Rigging Techniques
- Rebar Installation Knowledge
- Bridge Maintenance Techniques
- Demolition and Deconstruction
- Bridge Construction Expertise
- Precast concrete handling
- Hand and Power Tools Mastery
- Construction site safety
- Load Bearing Calculations
- Surveying and Layout Planning
- Effective communication abilities
- Team leadership and supervision
- Heavy Equipment Operation
- Blueprint Interpretation
- Project Planning
- Materials estimating
- Effective Communication
- Daily Reporting
- Employee Training
- Project Leadership
- Fall protection
- Construction Vehicles Operation
- Technical knowledge
- Wood and Metal Framing
- Production and processing
- Task Delegation
- Physical Stamina
- Finish Carpentry
- Cost Estimation
- OSHA Compliance
- Materials Management
Timeline
Tanker Truck Driver
Hardy Hole Drilling
09.2023 - 04.2024
CDL Truck Driver
Outwest Express
09.2021 - 09.2023
Forman
Sundt Construction
11.2012 - 08.2023
Customer Service Representative
West Telemarketing
08.2010 - 10.2012
Underwriter
Fredloyainsurance
07.2008 - 05.2010
Associate of Arts - Criminal Justice
American InterContinental University
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