Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Basketball Referee
NCAA
, MI
08.2021 - Current
Monitored the actions of players on the court to detect violations and infractions.
Participated in referee training programs and workshops to enhance officiating skills.
Engaged in post-game reviews and discussions to evaluate performance and improve officiating.
Provided feedback on referees in training sessions.
Ensured adherence to basketball rules and regulations during games.
Resolved disputes between players, coaches, staff members, and spectators in an efficient manner.
Communicated effectively with coaches, players, staff members, and spectators throughout the event.
Porter
Action Watersports
Fenton, MI
04.2021 - Current
Moved and worked with boats to support sales activities.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Moved boats between water, docks and trailers safely and without damage.
Participated in trade shows to promote products and services offered by the company.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Millwork Sales Specialist
Home Depot
Fenton, MI
12.2018 - 04.2021
Greeted customers to determine wants or needs.
Answered customer inquiries regarding product features, pricing, and availability.
Assisted many customers by advising on merchandise selection and answering lumber-related questions.
Assisted in designing custom millwork pieces according to client specifications.
Provided technical expertise on the use of millwork materials for interior design projects.
Loaded pallets onto trailers for shipment.
Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.