Samuel Idowu

• Oversaw the general operations of the deli including keeping track of inventory, and ensuring each employee duties are done in a timely fashion.
• Provided excellent customer service by promptly addressing customer inquiries and complaints with a professional and courteous attitude.
• Processed payments accurately, including cash, credit card, check, or other forms of payment.
• Interacted effectively with colleagues and customers/clients.
• Maintained detailed records of customer interactions and transactions with accurate documentation.
• Responded promptly to customer inquiries and requests via phone, email, and in-person.
• Resolved customer complaints and disputes in a professional manner.
• Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
• Delegated tasks to team members according to individual strengths.
• Trained new employees on company policies, procedures and work ethics.
• Communicated employee, customer and workplace needs to managers.
• Oversaw the training of new employees on job responsibilities and expectations.
• Resolved conflicts between team members and departments.
• Answered customers/clients questions promptly and effectively.
• Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement.

• Greeted all customers upon entry into the shop in a polite manner.
• Provided helpful product knowledge to customers when requested.
• Performed opening and closing duties such as counting money, balancing registers, restocking shelves.
• Maintained the shop's cleanliness and organization to ensure an enjoyable shopping experience for customers.
• Managed multiple payment types including credit cards, checks and cash according to company policies.
• Processed payments quickly and accurately using a cash register.
• Developed strong relationships with customers by providing friendly and courteous service.

Head Mechanic/Owner: Abdul Quarashi

phone: 6313924088

• Provided technical support to users of computer lab hardware and software, troubleshooting issues as needed.
• Provided basic training to students on how to use various types of software installed in the computer lab.
• Collaborated with IT staff on projects related to deploying new technology solutions within the lab environment.
• Implemented best practices for computer maintenance including virus scans and disk defragmentation.
• Performed system backups for data recovery purposes.
• Assisted with setting up wireless networks within the lab environment.
• Assisted faculty members with creating multimedia presentations for classes held in the lab.
• Assisted faculty and staff with installing and configuring new software on their computers.