Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
References
Leadership And Community Engagement
References
Hi, I’m

Samuel Jayakumar

Saint Leo,FL

Summary

Results-driven business professional with nearly five years of cross-functional experience spanning supply chain operations, catering logistics, donor engagement, and strategic communications. Proven ability to optimize procurement, streamline last-mile delivery, and manage large-scale events in both startup and institutional settings. Adept at leveraging CRM systems, data analytics, and vendor coordination to enhance operational efficiency and stakeholder satisfaction. Seeking to contribute to business consulting, hospitality operations, or strategic supply chain roles, with a focus on scalable impact and continuous improvement.

Overview

5
years of professional experience
1
Certificate

Work History

Saint Leo University
Saint Leo, USA

Graduate Assistant – Alumni Engagement
08.2023 - 04.2025

Job overview

  • Coordinated with University Advancement and Leadership to support the execution of 10+ donor campaigns and events annually, contributing to a 15% boost in donor engagement.
  • Regularly updated alumni records post-engagement events and campaigns, enhancing data accuracy and supporting targeted outreach across a CRM database of over 100,000 contacts.
  • Increased alumni response rates by 15–20% by leveraging AI-driven engagement tools like Gravyty and Raiser’s Edge NXT, and executing data-informed weekly CRM campaigns to optimize outreach and retention.
  • Oversaw Saint Leo Connect, the university’s global alumni platform, driving a 50% increase in user engagement through targeted onboarding strategies.
  • Developed tailored outreach that attracted 31% of new alumni while sustaining 69% return engagement, positioning the platform as a trusted digital community.

Grace Associates
Bengaluru, India

Purchasing Executive - Strategic Sourcing & SCO
06.2021 - 04.2023

Job overview

  • Managed procurement across housing, commercial, and hospitality projects, securing quality materials through vetted suppliers.
  • Negotiated with domestic and international vendors to achieve a 12% average cost savings, and introduced alternative sourcing models to reduce risks.
  • Utilized Lean Six Sigma methodologies to streamline supply chain workflows, cutting procurement lead time by 18% and improving fulfillment reliability.
  • Oversaw 600+ vendor invoices annually, implementing controls that reduced billing errors by 30%, and enhanced payment cycle efficiency.

The Daily Dish.Co
Bengaluru, India

Operations Executive - Part Time
05.2020 - 04.2023

Job overview

  • Managed end-to-end procurement and logistics for a daily meal subscription and catering startup, ensuring 98% on-time delivery across 300+ orders.
  • Oversaw vendor sourcing and supplier negotiations, achieving a 10–15% reduction in ingredient costs while maintaining high quality and consistency.
  • Coordinated catering operations for 50+ medium to large-scale corporate and social events (ranging from 50 to 500 guests), ensuring seamless execution, on-site staff coordination, and client satisfaction.
  • Implemented operational process improvements that reduced order preparation times by 20% and improved kitchen-to-delivery workflow efficiency.
  • Built foundational expertise in supply chain agility, real-time problem solving, and customer-focused service in a dynamic startup environment.

Education

Saint Leo University
Saint Leo, FL

Master of Business Administration from Supply Chain Global Integration Management
05.2025

University Overview

  • Lean Six Sigma Yellow Belt Certified
  • Member, Association for Supply Chain Management (ASCM)
  • Notable coursework: Strategic Management, Supply Chain Management, Marketing, Human Capital Organizational Performance
  • Awards: 2024-25 Student Affairs Award Winner, Peregrine Global Services
  • GPA: 3.9

Garden City University
Bengaluru, India

Bachelor of Business Administration from Business Analytics
06.2021

University Overview

  • Certified Big Data Engineer | IBM Watson Studio
  • Awards: IBM Mastery Award, IBM Explorer Award
  • GPA: 3.84 / CGPA: 8.59

Skills

Business & Strategy:

Customer Relationship Management (CRM) Integrated Business Planning Supply Chain Management & Optimization (SCM/SCO) Project Management Event Logistics Hospitality Operations Last-Mile Delivery Coordination Inventory Management Quality Assurance Fundraising & Donor Engagement Cross-Functional Collaboration Strategic Content Development

Technical & Digital Tools:

Raiser’s Edge NXT Gravyty Brandwatch IBM Watson Studio Microsoft Office Suite Google Workspace (G Suite) Zoom Microsoft Teams Social Media Strategy SEO Data Analysis & Reporting Content Management Systems (CMS) Professional Communication

Certification

  • Lean Six Sigma Yellow Belt
  • Lean Six Sigma Black Belt (Expected in August 2025)
  • Peregrine Global Services Professional Development Certification
  • Big Data Engineer – IBM
  • IBM Mastery Award
  • IBM Explorer Award
  • Professional Development Certificate in Business Strategy – University of Illinois (Coursera)
  • NEP Implementation Certificate – India

Languages

English
Proficient (C2)
C2
Tamil
Native/ Bilingual
A1
Hindi
Native/ Bilingual
A1
Kannada
Native/ Bilingual
A1

Affiliations

  • Performing Musician
  • Active Recreation
  • Cooking

Timeline

Graduate Assistant – Alumni Engagement

Saint Leo University
08.2023 - 04.2025

Purchasing Executive - Strategic Sourcing & SCO

Grace Associates
06.2021 - 04.2023

Operations Executive - Part Time

The Daily Dish.Co
05.2020 - 04.2023

Saint Leo University

Master of Business Administration from Supply Chain Global Integration Management

Garden City University

Bachelor of Business Administration from Business Analytics

References

References available upon request.

Leadership And Community Engagement

  • Director of Worship and Pastor-in-training – Co-planted a church, actively mentoring young adults across Tampa Bay, offering academic, career, and spiritual guidance.
  • Advocate for missions, hospitality, and innovative business for social impact.

References

References available upon request.