Samuel Jean Louis
Kissimmee
Summary
Hardworking Food and Beverage Attendant well-versed in preparing food and service areas, taking customer orders and operating POS systems to ring up purchases. Comfortable working in fast-paced, thriving food establishments.
Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.
Overview
22
22
years of professional experience
2002
2002
years of post-secondary education
Work History
Food and Beverage Attendant
Walt Disney World Resort
Kissimmee
01.2007 - Current
- Prepared and served food and beverages to customers quickly and accurately.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Assisted with customer inquiries, providing friendly service and support.
- Train in new cast membersIncrease the satisfaction of guests
- Increase the satisfaction of guests
- Provided excellent guest service by being knowledgeable about the park s goings on, as well as providing excellent food items with high levels of integrity, guest service
- Taking food orders, operating a point of sale system, cash handling and inventory
- Bussing, pre-bussing, sweeping, creating meals, interacting with guests, taking and filling orders, serving gelato, making smoothies, communicating with fellow cast
- Going above and beyond to create magical lasting memories for guests
- Selling food and beverages at outdoor carts and or indoor restaurants
- Creating a magical environment for guests as well as other cast members
- Handled large cash transactions and closed registers
- Worked as a team with up to 7 cast members
- Resolve customer concerns and or complaints in an effort to guarantee guest satisfaction, while preparing guests menu selections in a safe and timely manner
Mailroom Clerk
Hearst Magazines
New York
02.2006 - 12.2006
- Sorted incoming mail for timely distribution to departments.
- Operated postal equipment to prepare outgoing packages and letters.
- Maintained accurate records of mail and package deliveries.
- Responded to inquiries regarding mail status and delivery procedures.
- Kept the mailroom clean and organized for optimal workflow efficiency.
- Received and sorted incoming mail, packages, and courier deliveries.
Pharmacy Clerk
Duane Reade Pharmacy
Brooklyn
02.2005 - 02.2006
- Processed prescription orders efficiently and accurately for customer fulfillment.
- Assisted pharmacists in medication management and inventory control tasks.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Managed cash register operations, including processing transactions and handling cash.
- Educated customers on over-the-counter medications and health products available.
- Restocked shelves and prepared expired drugs for return.
- Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.
- Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
- Greeted customers to determine wants or needs.
- Scanned items and checked pricing on cash register for accuracy.
Grocery Stocker
Pathmark Supermarket
Brooklyn
01.2004 - 02.2005
- Stocked shelves with merchandise to ensure product availability and organization.
- Maintained cleanliness of aisles to provide a safe shopping environment.
- Assisted customers in locating products for improved shopping experience.
- Rotated stock to ensure freshness and minimize waste in the grocery section.
- Operated equipment for moving and organizing stock throughout the store.
- Supported management in training new staff on stocking procedures and safety protocols.
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Checked expiration dates on perishable items to guarantee freshness.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Stocked shelves with products based on customer demand and sales trends.
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
- Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
Education
Midwood High School
Brooklyn , NYSkills
- Food preparation
- POS system operation
- Cash handling
- Customer service
- Guest relations
- Team collaboration
- Complaint resolution
- Staff training
- Attention to detail
- Communication skills
- Problem solving
- Organizational skills
- Multitasking abilities
- Sanitizing
- Reliability and punctuality
Timeline
Food and Beverage Attendant
Walt Disney World Resort
01.2007 - Current
Mailroom Clerk
Hearst Magazines
02.2006 - 12.2006
Pharmacy Clerk
Duane Reade Pharmacy
02.2005 - 02.2006
Grocery Stocker
Pathmark Supermarket
01.2004 - 02.2005
Midwood High School