Overview
Work History
Education
Skills
Websites
Timeline
Generic

Samuel Jo

New York,NY

Overview

11
11
years of professional experience

Work History

Restaurant Floor Manager

Mizumi
03.2021 - Current
  • Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
  • Increased overall restaurant efficiency by training team members on best practices and ensuring adherence to company policies and procedures.
  • Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
  • Managed inventory levels to minimize waste while maintaining adequate stock for daily operations.
  • Maintained high food safety standards through regular inspections and strict adherence to sanitation guidelines.
  • Coordinated with suppliers to ensure timely delivery of inventory, contributing to a seamless operation.
  • Oversaw staff hiring, including interviews and ensuring selection of qualified candidates aligned with company values.
  • Ensured proper cash handling procedures were followed at all times, eliminating all discrepancies in daily sales reports.
  • Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
  • Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.

Full Stack Developer

Tegger IO
04.2020 - 03.2021
  • Wrote production-ready code in modern front-end and back-end frameworks.
  • Used software tools in cooperation with continuous integration and test automation and supported software reuse and refactoring.
  • Collaborated with CTO to design and build a new widget MVP & awarded by Celo.
  • Led weekly design sprints to redesign and enhance landing page, focusing on UI/UX improvements
  • Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings.

Server

Mizumi
08.2014 - 04.2020
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Provided menu recommendations, improving dining experience through personalized service.
  • Trained new team members on menu offerings, service standards, and operational procedures.

Municipal Solvency Index Analyst

Queens College
10.2018 - 06.2019
  • Organized & restructured Annual Comprehensive Financial Reports for all U.S. municipalities.
  • Analyzed complex data sets to identify statistical data trends and inform strategic decision-making.
  • Delivered weekly analysis results to Director of Risk Management at Queens College.
  • Developed macros to automate balance checks and highlight errors.
  • Connected & shared macros with all teams to boost efficiency and streamline workflows.

Education

Bachelor of Arts - Economics

QUEENS COLLEGE
Queens, NY
07.2019

Algorithms & Data Structures With Java

University of Helsinki - Certificate
Remote
03.2020

Skills

  • Advanced Excel functions
  • Javascript Libraries and Frameworks
  • Python programming
  • Web Technologies
  • Continuous integration & Integration Testing
  • SQL
  • Git version control
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service

Websites

Timeline

Restaurant Floor Manager

Mizumi
03.2021 - Current

Full Stack Developer

Tegger IO
04.2020 - 03.2021

Municipal Solvency Index Analyst

Queens College
10.2018 - 06.2019

Server

Mizumi
08.2014 - 04.2020

Bachelor of Arts - Economics

QUEENS COLLEGE

Algorithms & Data Structures With Java

University of Helsinki - Certificate

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