Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samuel Johnson

Castalia,NC

Summary

Proven Technical Services Engineer with a track record of enhancing operational efficiency at ProChem by implementing preventive maintenance schedules and optimizing equipment performance. Skilled in technical troubleshooting and vendor relations, I excel in staff training and incident management, ensuring a 30% reduction in downtime. Expertise in hardware maintenance and strong problem-solving abilities drive continuous improvement and customer satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Technical Services Engineer

ProChem
10.2023 - Current
  • Identified product defects and designed solutions and testing.
  • Managed consumable stock control to make products easier to locate and track and reduce ordering errors and consumable stock loss.
  • Facilitated project completion by monitoring progress, coordinating activities, and resolving bottlenecks.
  • Provided technical support and expertise to facilitate office and field site visits.
  • Provided quality technical support for operations
  • Conducted risk assessments and site checks to meet compliance standards.
  • Procured parts and components to support contracts and business needs.
  • Stored, cleaned and performed minor repairs to maintain equipment.
  • Maintained work records and supplier invoices to track service dates and resolve billing issues.
  • Maintained site, buildings and content security to reduce threats and protect assets.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Organized and directed maintenance shutdowns and startups.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Diagnosed and resolved machine operation variations and equipment problems.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Dismantled defective machines and equipment and installed new or repaired parts.
  • Investigated and corrected mechanical problems with machinery.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Resolved customer complaints in prompt, polite and professional approach.
  • Documented maintenance activities and confirmed compliance with relevant regulations.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.

Water Treatment Plant Superintendent

Franklin County
04.2017 - 10.2023
  • Maintained safety and compliance of all operations.
  • Managed production scheduling and kept team on-task to meet all deadlines.
  • Performed line checks to assess quality of materials, parts and final products.
  • Collaborated with vendors to keep adequate supplies for production operations.
  • Coordinated maintenance schedules to keep plant running at optimal levels.
  • Implemented organizational systems to maximize plant efficiency.
  • Supervised day-to-day functions of plant.
  • Monitored safety practices and made changes or recommendations.
  • Coached employees on company standards and efficiency.
  • Scheduled deliveries, employee shifts and equipment maintenance.
  • Adjusted control settings to manage chemical reactions, [Type] and [Type] settings.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Controlled manufacturing plant operations using SCADA software.
  • Suggested specific ideas for process, productivity and safety improvements.
  • Quickly shut down equipment in emergency situations following protocols.
  • Compiled reports analyzing performance data and presented findings and results.
  • Verified conformity of processes and conditions for systems.
  • Verified conformity of processes and conditions for systems.
  • Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Managed operation of boilers, pumps and chemical systems.
  • Placed orders for materials and equipment with vendors.

Lead Water Plant Operator

City of Durham North Carolina
03.2004 - 04.2017
  • Adhered to EPA and OSHA regulations.
  • Collected water samples to test alkalinity, hardness, and residual levels.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Monitored water quality and adjusted chemical dosages to meet regulatory standards.
  • Developed and implemented water treatment plant SOPs to streamline training and operations.
  • Utilized SCADA systems to monitor and control plant operations.
  • Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
  • Monitored water production and tested water samples to evaluate quality and safety.
  • Monitored SCADA system for problems and adjusted controls to maintain efficiency.
  • Conducted regular inspections to enforce compliance with safety and environmental regulations.
  • Interpreted data to identify trends and address problems.
  • Prepared reports and documentation related to plant operations.
  • Trained new employees on safe and productive water-treatment plant operation.
  • Optimized water levels in tanks and other systems for best flow and quality.
  • Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
  • Used hand tools and power tools to maintain, repair and lubricate equipment.
  • Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
  • Monitored and adjusted controls to maintain optimal water quality.
  • Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
  • Completed laboratory testing to measure pH levels and other water quality parameters.

Maintenance Technician

SMT
01.1999 - 03.2004
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Installed new locks, door handles, and door closers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Developed and implemented strategies to improve maintenance processes.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Inspected and maintained equipment to keep items in top working condition.
  • Operated varied hand and power tools to complete repairs.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Rewired and replaced faulty electrical components in equipment.
  • Replaced worn or broken parts on machines and equipment.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Executed tasks within time and budget constraints.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Repaired and replaced pumps, valves and motors.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Installed and maintained plumbing and HVAC systems.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.

Education

Industrial Maintenance Technology

Central Carolina Community College
Sanford, NC
07.1992

High School Diploma -

North Wood High School
Pittsboro, NC
06.1992

Skills

  • Customer Support
  • Configuration Management
  • Virtualization Technologies
  • Incident Management
  • Hardware maintenance

Industrial equipment installation

  • Equipment maintenance and repair
  • Industrial Automation
  • Vendor supervision
  • Technical Troubleshooting
  • Personal Protective Equipment
  • Pneumatic Systems
  • Blueprint Reading
  • Parts Fabrication
  • Carpentry
  • Component Replacement
  • Vendor Relations
  • Welding Techniques
  • Energy management
  • Technical reporting
  • Conveyor Systems
  • Mechanical Aptitude
  • Inventory Maintenance
  • Hydraulic systems
  • Facility Maintenance
  • Control systems
  • HVAC Systems
  • Lighting Systems
  • Scheduling
  • Data Collection
  • Safety Monitoring
  • Crane Operation
  • Lockout and tagout procedures
  • Preventive Maintenance
  • Continuous Improvement
  • Electrical Systems
  • Staff Training
  • Confined Space Entry
  • Pump maintenance
  • Instrumentation calibration
  • Written and verbal communication

Certification

A Surface water treatment plant operator certification

C well water treatment certification

Grade 1 physical chemical operators certification

Certified Kohler engine mechanic


Timeline

Technical Services Engineer

ProChem
10.2023 - Current

Water Treatment Plant Superintendent

Franklin County
04.2017 - 10.2023

Lead Water Plant Operator

City of Durham North Carolina
03.2004 - 04.2017

Maintenance Technician

SMT
01.1999 - 03.2004

Industrial Maintenance Technology

Central Carolina Community College

High School Diploma -

North Wood High School
Samuel Johnson