SAMUEL JORDAN
Little Rock,AR
Summary
Results-driven Real Time Operations Engineer with extensive experience at the TOP and RTO level, specializing in systems troubleshooting and process optimization. Demonstrated expertise in project management and relationship building that has significantly improved operational efficiency and data management in high-pressure environments. Proven ability to navigate complex system changes while maintaining reliability and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Time Operations Eng.
Midcontinent Independent System Operator (MISO)
Little Rock, AR
01.2023 - Current
- Working at the Real Time desk, managing the BESS in a shift capacity as both an operator and engineer, and responding to changing system conditions.
- Monitored key performance indicators and generated actionable insights from the results.
- Identified issues with existing systems or processes that could be improved upon in real time.
- Maintained up-to-date knowledge of industry trends related to real-time analytics solutions.
- Effectively manage the EMS system data quality that we receive from members and first-tier neighbors. Ensure that our automated systems solve effectively and efficiently.
- Conducted ad-hoc studies on changing system conditions supporting MISO market operations and reliability events.
- Ensured functionality of critical operational tools such as TSAT/VSAT, RTCA, outages and TAR.
Operations Support & Analysis Eng.
Southwest Power Pool
Little Rock, AR
07.2021 - 01.2023
- Developed and improved system impact/planning studies for the West RC area.
- Facilitated outage working groups and terminology to help build the framework for what would become the process of outage coordination for SPP's Western RC territory.
- Built technical knowledge of project management by coordinating with our member companies, as well as maintaining records and updates to changing system parameters in CROW and other Excel databases.
- Reviewed established procedures to assess areas in need of improvement.
Transmission Engineer Substation Operations
Entergy Arkansas
05.2020 - 06.2021
- Coordinated documents, communication channels, and resources are crucial for project development, aligning with early-stage construction needs.
- Garnered project management experience focusing on substation mitigation and critical equipment replacements essential for Bulk Electric System (BESS) projects. Transformer swaps, relay protection equipment, and high-voltage switchgear.
- Created site improvement packages while traveling to various substations, and then logged all of that information in a database.
- Developed and implemented detailed design specifications for transmission systems.
Operations Management Assistant
West Fraser Timber Company
05.2018 - 12.2018
- Conducted testing and troubleshooting of PLC, MCC, and scanning systems alongside engineers and electricians, enhancing estimating capabilities.
- Assisted in managing capital project timelines and deadlines, coordinating with relevant contractors and personnel to minimize plant downtime.
- Conducted research and compiled data for senior management to support decision-making processes.
Aviation Electrical Intern
Garver Engineering
- Expanded knowledge in digital blueprint design (Auto-CAD & Micro Station & Easy Power)
- Helped senior engineers and projects stay on-track by monitoring and reporting on day-to-day project progress
Education
Bachelor of Science - Electrical & Computer Engineering
University of Arkansas At Little Rock
Little Rock01.2020
Skills
- Collaboration
- Root Cause Analysis
- Project Management
- Systems Troubleshooting
- Process Analysis
- Adaptive planning
- 3D Design and Construction
- Data Management
- Process Optimization Expertise
- Adaptability
- Relationship building
- Strong Communication Skills
- Prioritization Skills
- Business process mapping
- Operational efficiency
- Systems implementation
- Client Relationship Management
- Cost control
- Cost Management Skills
Affiliations
- Pi Kappa Alpha
- LEEDS
Certification
- NERC RC SYSTEM OPS
- MICROSOFT OFFICE 365
Accomplishments
- Air National Guard Scholar Athlete Recipient - Students selected across the state of Arkansas that excel in leadership on and off the field.
- Society of American Military Engineers - (1 of 40) teens selected from across the U.S. to travel to Vicksburg MS and study military engineering operations.
Personal Information
Interest : All things outdoors, travel, and business.
Volunteer : I have been a member of several different organizations throughout my career, but most recently volunteering within my local community as part of something I helped start years ago called Construction Missions thru our local church.
Timeline
Real Time Operations Eng.
Midcontinent Independent System Operator (MISO)
01.2023 - Current
Operations Support & Analysis Eng.
Southwest Power Pool
07.2021 - 01.2023
Transmission Engineer Substation Operations
Entergy Arkansas
05.2020 - 06.2021
Operations Management Assistant
West Fraser Timber Company
05.2018 - 12.2018
Aviation Electrical Intern
Garver Engineering
Bachelor of Science - Electrical & Computer Engineering
University of Arkansas At Little Rock