Samuel Keyes

• Fulfilling customers' needs from taking their orders to ensuring an accurate and easy payment process.
• Providing excellent customer service to ensure repeat customers.
• Delivering food from the kitchen, fulfilling additional requests to maximize guest satisfaction.
• Completing opening and closing checklists to ensure smooth restaurant operations.

• Monitored stock levels of food items, and ordered more when necessary, and followed proper food safety procedures when storing food items.
• Prepared dishes in a fast-paced environment, working with teammates to ensure a timely food delivery and maintain a high customer satisfaction rate.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Adhered to food safety standards including maintaining a clean work environment, enforcing proper sanitation practices, and cleaning kitchen equipment and surfaces.

• Followed health code standards while handling food and beverage items, maintained the cleanliness of the dining area, and ensured all utensils were sanitized properly.
• Performed tasks requested by managers and servers.
• Provided excellent customer service to ensure a pleasant dining experience and resolved customer complaints swiftly and professionally when needed.
• Organized menus, silverware, and condiments at each table.

Barista:

• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Operated cash registers to process customer payments.
• Monitored inventory levels of supplies and restocked when necessary.
• Followed safety procedures while operating machinery, and ensured all equipment was maintained in proper working order, according to the manufacturer's instructions.
• Trained new baristas on company policies and procedures regarding food handling safety standards.
• Created promotional displays for advertising special events or promotions at the café, and organized workstations efficiently so that tasks could be completed quickly during peak hours.
• Provided excellent customer service and maintained a calm demeanor during high-volume periods and special events.

Bookseller:

• Handled customer checkouts and pitched paid membership subscriptions with auto renewal.
• Promoted magazine subscriptions.
• Making certain that the register counters and the rest of the store are clean and organized.
• Fulfilling daily tasks such as reorganizing bookshelves, putting out newly released books, recovering the store, and setting up new or seasonal displays.