Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Knoblauch

Dayton,OH

Summary

Talented restaurant team member with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and serving guests

Overview

2
2
years of professional experience

Work History

FOH Team Member

Chick-fil-A
09.2022 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Utilized POS system to receive and process food and beverage orders.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.

Crew Member

McDonald's
03.2022 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

High School Diploma -

Centerville High School
Centerville, OH
05.2024

Skills

  • Customer Needs Assessments
  • Meal Preparation
  • Supply Stocking
  • Maintaining Clean Work Areas
  • Special Requests and Substitutions
  • Member Support
  • Equipment Sanitation
  • Customer Preferences
  • Conflict and Complaint Resolution
  • Process Payments
  • Brand Loyalty
  • Cash Register Operations
  • Station Preparation
  • Encouraging Others
  • Guest Satisfaction
  • Team Collaboration

Timeline

FOH Team Member

Chick-fil-A
09.2022 - Current

Crew Member

McDonald's
03.2022 - 08.2022

High School Diploma -

Centerville High School

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Samuel Knoblauch