Samuel Knoppe
Network Administrator
New Haven,MO
Summary
Team-oriented and methodical Technical Assistant with strong attention to detail and good multitasking skills. Specializing in Network Administration and Systems Administration providing expert technical and procedural guidance to team to enhance productivity and increase work accuracy. Proficient in Hyper-V, Microsoft Server, Active Directory, Chrome Admin, and Windows Operating systems.
Overview
3
3
years of professional experience
Work History
Technical Assistant
New Haven Public School District
05.2021 - Current
- Logged inventory of functioning systems to maintain user accessibility.
- Proofread and edited documents for accuracy and grammar.
- Maintained knowledge support base regarding equipment warranties and repair needs.
- Implemented system upgrades to help mitigate vulnerabilities.
- Deployed and maintained network infrastructure.
- Deployed and maintained Chromebooks.
- Deployed and maintained security solutions, such as; Sophos Intercept XDR, Duo MFA for Windows Desktop, and implemented HTTPS for the pay portal.
IT Software Support Technician
BMI Technologies LLC.
04.2023 - 02.2024
- Assisted in development of system security protocols.
- Generated reports to track performance and analyze trends.
- Maintained strong working knowledge of various operating systems, hardware components, networking protocols, databases, and other relevant technologies used within the organization''s IT landscape.
- Delivered timely resolutions to critical software issues by collaborating with cross-functional teams, including developers, product managers, and quality assurance personnel.
- Provided consultation and support for IT, network, security, and VPN infrastructure.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Deployed Microsoft Server implementations using Hyper-V virtual machine software.
Education
Associate of Science - Networking Systems Technology
State Technical College of Missouri
Linn, MO 05.2001 -
Skills
Cisco router and switch security
Technical Troubleshooting
Network Firewall Management
Network systems installation
Effective Communication
Experience with Hyper-V
VoIP Systems
Problem-solving aptitude
CCNA Certification
Timeline
IT Software Support Technician
BMI Technologies LLC.
04.2023 - 02.2024
Technical Assistant
New Haven Public School District
05.2021 - Current
Associate of Science - Networking Systems Technology
State Technical College of Missouri
05.2001 -
Similar Profiles
Kendra PurtellKendra Purtell
Certificated Substitute Teacher at Bakersfield City School District, Fruitvale School District, Grow Public Schools, Kern County Superintendent of Schools, Rio Bravo-Greeley School District, Lakeside School DistrictCertificated Substitute Teacher at Bakersfield City School District, Fruitvale School District, Grow Public Schools, Kern County Superintendent of Schools, Rio Bravo-Greeley School District, Lakeside School District
Patricia NearyPatricia Neary
English Language Arts Teacher, Grades 6 & 8 at Engineering and Science University Magnet School – New Haven Public SchoolsEnglish Language Arts Teacher, Grades 6 & 8 at Engineering and Science University Magnet School – New Haven Public Schools
Elizabeth Vidro-GainesElizabeth Vidro-Gaines
ParaEducator at New Haven Public SchoolParaEducator at New Haven Public School
Jullie PeneschiJullie Peneschi
RN, Critical Care at Mercy SouthRN, Critical Care at Mercy South
Joshua ObergJoshua Oberg
BE58 PIC/LR35 SIC at AirNet IIBE58 PIC/LR35 SIC at AirNet II