Sam Kratzer
Chicago,IL
Summary
Proactive and versatile professional, with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. I am willing to work hard and learn quickly to face any new challenge!
Overview
5
5
years of professional experience
Work History
Account Manager (Sales)
Zynga
Chicago, IL
10.2024 - 03.2025
- Maintained strong, long-lasting relationships with clients, driving satisfaction, loyalty, and repeat business
- Leveraged exceptional interpersonal skills to build trust and resolve client concerns, ensuring high levels of customer retention and satisfaction
- Consistently exceeded sales performance targets by making 350+ calls and sending 325+ emails weekly, delivering exceptional results in lead generation, conversion, and client engagement
Inside Sales Specialist
Dazed8
02.2023 - 01.2024
- Made 60-80 cold calls a day, while meeting sales goals each month
- Managed 70-80 emails daily, maintaining strong communication with prospects and clients to drive sales and foster relationships
- Utilized HubSpot CRM to manage and track sales pipelines, ensuring accurate reporting and timely follow-ups with prospects
- Achieved and exceeded sales targets, driving revenue growth through strategic outreach and building client relationships.
- Attended trade shows, conferences, meetings and other industry events.
Business Development Representative (Sales)
Best Dedicated Solutions
Vernon Hills, IL
09.2020 - 07.2021
- Managed over 70 to 80 calls and 40 emails daily, driving customer engagement and nurturing strong client relationships to support business growth.
- Optimized sales processes by efficiently organizing customer data in Salesforce CRM, enhancing productivity.
- Expanded business through effective network development, identifying new and prospective clients
- Arranged potential client contacts, cultivated relationships, and followed through with all service needs
- Used CRM Salesforce to handle current portfolio and prospective leads.
Education
Bachelor of Arts - Communications
University of Missouri
Columbia, MO01.2020
Skills
- Outbound Calls/Cold Calling
- Sales Pipelines
- Email Management
- Quota attainment
- CSATs
- Salesforce CRM
- HubSpot CRM
- Microsoft Office Suite
- Account Management
- Customer Relationship Development
- Operational Efficiency
- Revenue Growth
- Networking Strategies
- Excellent written and verbal communication
Tool Stack
- Outbound Calls/Cold Calling
- Sales Calls
- Sales Pipelines
- Email Management
- Quota Attainment
- CSATs
- Salesforce CRM
- HubSpot CRM
- Microsoft Office Suite
- Account Management
- Customer Relationship Development
- Client Management
- Lead Generation
- Operational Efficiency
- Carrier Negotiations
- Revenue Growth
- Networking Strategies
- Improvement Plans
- Excellent Written and Verbal Communication
- Team Building
Affiliations
- Drone Videography
- Video editing skills
Timeline
Account Manager (Sales)
Zynga
10.2024 - 03.2025
Inside Sales Specialist
Dazed8
02.2023 - 01.2024
Business Development Representative (Sales)
Best Dedicated Solutions
09.2020 - 07.2021
Bachelor of Arts - Communications
University of Missouri
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