SAMUEL KREBS
Summary
Dynamic and goal-oriented professional with a proven track record in following directions, leading teams, and delivering exceptional customer service. Recognized for reliability and adaptability, complemented by strong time management and problem-solving abilities. Demonstrates a swift capacity to learn and apply new skills effectively. Committed to leveraging these strengths to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Park Ranger
City of Anaheim
06.2024 - Current
- Monitored park facilities to ensure compliance with safety regulations and environmental standards.
- Trained new staff on park operations, safety protocols, and customer service best practices.
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Provided exceptional customer service at entrance stations, answering questions and offering assistance.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
Senior Leader-Ambassador
City of Irvine
05.2018 - Current
- Effectively listen and respond to the general public’s needs while being always professional and courteous. Can manage multiple priorities in a fast-faced environment while having the flexibility to respond to changes quickly and efficiently. Have experience in both administrative and field operations. In addition, was awarded Employee of the Month Award in March 2023.
- Mentored junior leaders, fostering professional growth and leadership skills within the team.
- Directed employees, set schedules and prioritized work assignments.
- Provided expert leadership to group of more than 10 employees.
- Discovered training needs and provided coaching.
Assistant Office Manager
WM Maloy Company
06.2006 - 03.2020
- Developed compliance review and in-house training in order to evaluate staff performances while maintaining office policies, day-to-day operations. Identify problem areas while handling multiple priorities in a fast-paced environment.
- Coordinated office operations to ensure efficient workflows and effective communication among team members.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization within the office.
- Mentored junior administrative staff on best practices in office management, fostering a collaborative work environment.
- Oversaw vendor relationships and procurement processes to ensure timely delivery of supplies and services needed for operations.
- Led training sessions for new hires on company policies and software systems, ensuring compliance and functional proficiency.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
Education
B.S. - Business Administration
Westwood College
12.2014
Skills
- Clear verbal communication
- Coaching and development
- Proficient in managing disputes
- Customer service assistance
- Collaborative teamwork
- Commitment to service quality
- Analytical problem-solving
- Prioritization and scheduling
- Skilled in prioritizing concurrent responsibilities
Timeline
Park Ranger
City of Anaheim
06.2024 - Current
Senior Leader-Ambassador
City of Irvine
05.2018 - Current
Assistant Office Manager
WM Maloy Company
06.2006 - 03.2020
B.S. - Business Administration
Westwood College