- Martial Arts
- Getting involved in local advocacy groups to promote positive change in the community
- Participating in various activities, including photography, filmmaking, and graphic design
- Enjoy hobbies that combine physical activity with outdoor exploration
- Road Trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Samuel Lamb
Rutland,VT
Summary
With five years at the UPS store, Sam has a long list of capabilities. He has expertise in packing items ranging from golf clubs to computer equipment, model toys, 50x50 paintings, etc., assuring everything is handled safely. Sam also has some experience with digital design, poster making, and helping customers communicate how our services can fulfill their needs. Having worked through the pandemic, he’s refined his skills in peacefully managing dissatisfied and aggravated customers. Sam has gathered other skills, such as cross-selling, up-selling, and going above and beyond to achieve customer satisfaction.
In college,
Sam has gotten a wide variety of training with cameras with Castleton and PEGTV studios, and has experience filming for news channels such as WCAX.
Overview
6
6
years of professional experience
Work History
Cashier
Rutland Area Food Co-Op
Rutland, VT
01.2026 - Current
- Maintained accurate cash drawer balance through regular audits and reconciliation procedures.
- helped restock beverages and food items
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Store Associate
The UPS Store 6321
Rutland
06.2020 - 07.2025
- Performed daily opening and closing procedures for store operation.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Operated scanning equipment for price checks and stock replenishment.
- Answered incoming calls regarding product inquiries or orders.
- Resolved customer complaints promptly with professionalism and courtesy.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Provided cash register operations and handled customer payments.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Addressed customer complaints in a professional manner.
- Assisted with loading and unloading deliveries from vendors.
- Processed sales transactions accurately and efficiently at the cash register.
- Assisted customers with product selection based on their needs and preferences.
- Processed returns and exchanges according to company policy.
Dojo Instructor
Vermont Martial Arts Academy
Rutland, VT
09.2021 - 08.2022
- Incorporated current events into lessons in order to engage student interest in real world applications.
- Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
- Managed classroom behavior effectively using positive reinforcement strategies.
- Created a positive learning environment by establishing open communication with students, parents and colleagues.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Monitored student behavior in order to maintain an effective teaching environment.
Education
Bachelor of Arts - Communications - Film & Video Production
Vermont State University - Castleton
Castleton, VT04.2026
Rutland High School
Rutland, VT06.2022
Skills
- Camera work
- equipment handling
- Photography
- Point of sale operation
- Training delivery
- Relationship building
- Return processing
- Customer assistance
- POS system operation
- Package handling
- Professional Packing service
- Work ethic and integrity
Interests
Timeline
Cashier
Rutland Area Food Co-Op
01.2026 - Current
Dojo Instructor
Vermont Martial Arts Academy
09.2021 - 08.2022
Store Associate
The UPS Store 6321
06.2020 - 07.2025
Bachelor of Arts - Communications - Film & Video Production
Vermont State University - Castleton
Rutland High School