Summary
Overview
Work History
Education
Skills
Timeline
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SAMUEL LANG

Chicago,IL

Summary

Accomplished leader and operations professional with a strong track record in team supervision, scheduling, and program execution. Expertise in managing large teams, optimizing labor hours, and effectively troubleshooting operational challenges to ensure peak efficiency. Committed to leveraging a proven history of success in team development, quality assurance, and hands-on problem-solving to drive results in dynamic and demanding environments. Prepared to contribute strategic insights and operational excellence to foster growth and innovation.

Overview

21
21
years of professional experience

Work History

Baker Trainer

PANERA BREAD
06.2022 - Current
  • Bake a wide variety of breads and pastries daily, ensuring consistent quality and adherence to brand standards.
  • Manage inventory and inspect all incoming product deliveries to maintain fresh and high-quality ingredients.
  • Lead the training of all new bakers, ensuring they efficiently execute their bakes and adhere to all specifications, procedures, and cleanliness standards.
  • Perform stocking, food preparation, and sanitation tasks as needed to maintain a clean and efficient workspace.

Baker Training Specialist

PANERA BREAD
01.2009 - 06.2022
  • Managed and supervised a team of over 30 bakers across multiple units, overseeing morning and overnight shifts.
  • Tracked and managed weekly labor hours using the Workday program, ensuring efficient scheduling and approving all time-off requests.
  • Directed the overall execution of the Baker Training Program for assigned cafes, ensuring new hires met all company standards.
  • Led the hiring process for new bakers, from interviewing to long-term professional development.
  • Troubleshot and resolved issues with baking equipment, coordinating emergency service as required to minimize operational downtime.

Baker

OUR DAILY BREAD
01.2006 - 03.2008
  • Oversaw inventory, ordering, and inspection of all incoming deliveries.
  • Prepared a variety of dough products by accurately measuring and mixing ingredients according to specific recipes.
  • Shaped, proofed, and baked various breads while maintaining and feeding sourdough cultures.
  • Packaged finished products for storefront, wholesale, and local farmer’s markets.

Assistant Manager

MOVIE GALLERY
11.2004 - 01.2006
  • Served as second-in-command to the General Manager, overseeing daily operations and staff supervision.
  • Recruited, hired, and trained new employees on company policies and customer service standards.
  • Managed employee schedules to ensure optimal staffing and conducted performance reviews.
  • Handled customer inquiries and resolved complaints to ensure high levels of satisfaction.
  • Managed daily cash receipts, prepared bank deposits, and performed inventory control tasks including ordering new titles and stocking shelves.

Education

Bachelor of Arts -

Empire State University
NY, New York
01-2027

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Hudson Valley Community College
Troy, New York
06.2012

Skills

  • Team leadership qualities
  • Critical thinking
  • Effective communication
  • Food safety compliance
  • Coaching and mentoring
  • Computer skills
  • Time management proficiency
  • Employee scheduling
  • Staff training and development
  • Inventory management
  • Hiring and onboarding
  • Verbal and written communication

Timeline

Baker Trainer

PANERA BREAD
06.2022 - Current

Baker Training Specialist

PANERA BREAD
01.2009 - 06.2022

Baker

OUR DAILY BREAD
01.2006 - 03.2008

Assistant Manager

MOVIE GALLERY
11.2004 - 01.2006

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Hudson Valley Community College

Bachelor of Arts -

Empire State University

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