Samuel Leimbacher
Fort Worth,TX
Summary
Aspiring IT candidate backed with security experience and a life-long passion for computers and technology, teamed with hands-on training and a solid work history in customer service. Proven communication skills, and attention to detail in either solo or collaborative roles. Gaining validation of technical abilities by acquiring multiple certifications through an accredited training program, backed with IT systems support experience. Eager to be an integral part of a solid IT team, improving productivity and the bottom line.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Cook Children's Medical Center
10.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Technician
Primoris Services Corp
05.2023 - 08.2024
- Respond to calls while working On Call Schedule
- Handle toxic materials, lift and transport transformers and debris
- Work & Drive in all weather conditions
- Clean and restore Spill Sites to State Environmental regulations
Helpdesk Analyst
HCL Technologies/C3i
01.2021 - 05.2023
- Responsible for resolving incoming requests for technical assistance on commercial and proprietary Apps
- Consistent customer care, quality standards and reporting requirements
- Quickly adapt to changing priorities and fluctuation in workflow
Driver- Non CDL
Brinks Armored Security
01.2017 - 01.2019
- Ensured safe delivery and pickup while handling large amounts of money and goods
- Remained alert and prepared to ensure safety of myself along with crew members
- Reconciled customer deposits and receipts of all valuables handled during daily business
Detention Officer
Tarrant County Sheriffs
01.2015 - 01.2017
- Maintained order of approximately72 people while ensuring safety
- Maintained the activity log of the jail and made changes as necessary
- Followed all directions granted per supervisor to maintain efficiency
Receptionist
Cook Children Medical Center
01.2012 - 01.2015
- Greeted and welcomed guests while proving them with positive first impressions
- Contributed to the team by accomplishing tasks as needed
- Scheduled appointments and maintained the appointment calendar
- Answered the telephone, took and relayed messages while accurately providing information to callers
Gun Smith’s Apprentice
Bear Creek Firearms
01.2012 - 01.2013
- Repaired, cleaned, and customized firearms
- Provided customer support by assessing the needs of customer and offered solutions
- Discussed products offered and ensured customer satisfaction
Sales Associate
Bed Bath & Beyond
01.2011 - 01.2012
- Assisted customers with store and product complaints
- Responsible for checking out customers in a timely manner, guaranteeing customer satisfaction
- Replenished merchandise shelves with items from the stockrooms
Food Preparation Specialist
Zaxby’s
01.2010 - 01.2011
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Maintained sanitation, health, and safety standards in work areas
- Cleaned dishes and utensils to consistently keep adequate supplies on hand for colleagues/customers
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
Education
Information Technology - Information Technology Security Administration
My Computer Career
Fort Worth, TX03.2021
High School Diploma -
Keller High
Keller, TX06.2012
Skills
- Troubleshooting
- Install/update software
- Virtualization and Cloud
- Structured cabling
- Network Configuration
- Linux Distributions
- Active Directory
- TCP/IP, DNS and DHCP
- Shell Commands
- Network Security
- IP Addressing Schemes
- Windows OS:7810
- POS systems
- Medical Environments
- Public safety
- Report writing
- Guest relations
- Computer skills
- Incident documentation
- Emergency response
Certification
CompTIA: A+, Server+, Security
Timeline
Armed Security Officer
Cook Children's Medical Center
10.2024 - Current
Technician
Primoris Services Corp
05.2023 - 08.2024
Helpdesk Analyst
HCL Technologies/C3i
01.2021 - 05.2023
Driver- Non CDL
Brinks Armored Security
01.2017 - 01.2019
Detention Officer
Tarrant County Sheriffs
01.2015 - 01.2017
Receptionist
Cook Children Medical Center
01.2012 - 01.2015
Gun Smith’s Apprentice
Bear Creek Firearms
01.2012 - 01.2013
Sales Associate
Bed Bath & Beyond
01.2011 - 01.2012
Food Preparation Specialist
Zaxby’s
01.2010 - 01.2011
High School Diploma -
Keller High
Information Technology - Information Technology Security Administration
My Computer Career
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